check before: 2024-10-18
Product:
Microsoft 365 admin center, Power BI, Teams
Platform:
Online, US Instances, Web, Windows Desktop, World tenant
Status:
Change type:
Feature update, Admin impact
Links:

Details:
Summary:
The Quality of Experience Report v5.0 for Microsoft Teams Call Quality Dashboard in Power BI is now generally available, featuring new intelligent media quality classifiers and an updated design. IT admins should review the latest documentation and ensure proper setup to utilize the new features.
Details:
Version 5.0 of the Quality of Experience Report (QER) for the Microsoft Teams Call Quality Dashboard (CQD) in Microsoft Power BI has reached General Availability and is live on the Microsoft downloads website for tenant admins and IT pros to start using today.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): Available now.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2024-10-18
updated:
2024-10-18
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
The Microsoft Teams Call Quality Dashboard has been updated to version 5.0, featuring new intelligent media quality classifiers to help IT administrators diagnose call quality issues, a refreshed user interface for easier navigation, and the ability for users to provide direct feedback.
Direct effects for Operations**
Quality of Experience Report Implementation
Without proper preparation, IT admins may face difficulties in utilizing the new intelligent media quality classifiers, leading to ineffective troubleshooting of media quality issues in Teams calls.
- roles: IT Admins, Support Staff
- references: https://learn.microsoft.com/microsoftteams/cqd-intelligent-media-quality-classifiers, https://learn.microsoft.com/microsoftteams/cqd-power-bi-connector
User Experience Degradation
If the new features are implemented without adequate training or documentation review, users may experience prolonged media quality issues due to delayed identification of root causes, negatively impacting their Teams experience.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/microsoftteams/cqd-power-bi-query-templates, https://www.microsoft.com/download/details.aspx?id=102291
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 2 months ago