check before: 2023-11-30
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, SharePoint, Teams
Platform:
Online, World tenant
Status:
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft 365 Copilot agents are now available, with full deployment expected by the end of November. Users can create agents in BizChat or Teams, and admins manage them via the Microsoft 365 Admin Center. Assign a Copilot license to users to prepare.
Details:
Copilot agents are rolling out to Microsoft 365 Copilot customers now
[When this will happen:]
As part of the new Microsoft 365 Copilot Wave 2 features we announced last month, Copilot agents in Microsoft 365 Copilot are rolling out now, with 100% availability targeted by end of November.
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-16
updated:
2024-10-16
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Without proper preparation, users may face confusion and frustration when trying to utilize the new Copilot agents, leading to decreased productivity and potential errors in task execution.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/09/16/microsoft-365-copilot-wave-2-pages-python-in-excel-and-agents/
Increased Support Requests
The introduction of Copilot agents without adequate training or communication may result in a surge of support requests from users unfamiliar with the new features, overwhelming the IT support team.
- roles: IT Support Staff, Help Desk Agents
- references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide#publish-copilot-agents
Security Risks
If users create agents without understanding security protocols, it may lead to unintentional data exposure or breaches, compromising sensitive information within the organization.
- roles: System Administrators, Compliance Officers
- references: https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 4 months ago
