check before: 2024-12-02
Product:
Copilot, Microsoft 365 admin center
Platform:
Online, World tenant
Status:
Change type:
Feature update
Links:
Details:
Due to recent infrastructure updates, some Copilot features in environments based in Australia, India, and the United Kingdom may now process data outside of those regions. Please refer to this documentation for more information about which regions this data is processed in: Regions involved with copilots and generative AI features.
As a result, we are re-introducing the Move Data Across Regions setting in the Power Platform admin center. This feature will be made available in Australia, India, and the United Kingdom starting on December 2, 2024, and fully available by December 12, 2024, and will allow admins in these regions to opt out of this data movement.
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-15
updated:
2024-10-15
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Starting in December 2024, Microsoft will allow administrators in Australia, India, and the UK to choose whether their data processed by Power Platform features like Copilot is handled within their country or outside, providing more control over data localization.
Direct effects for Operations**
Data Compliance Risks
Processing data outside of designated regions may lead to non-compliance with local data protection regulations, such as GDPR, resulting in potential legal penalties.
- roles: Compliance Officer, Data Protection Officer
- references: https://www.eugdpr.org/, https://www.dataprotection.ie/en/
User Experience Disruption
Users may experience latency or performance issues if data is processed in regions that are geographically distant, affecting the responsiveness of Copilot features.
- roles: End User, IT Support Specialist
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/03/02/understanding-latency-in-cloud-services/, https://www.cloudflare.com/learning/performance/what-is-latency/
Increased Support Requests
The introduction of the new data movement feature may lead to confusion among users, resulting in an increase in support requests and potential downtime during the transition period.
- roles: Help Desk Technician, System Administrator
- references: https://www.zendesk.com/blog/5-ways-reduce-support-requests/, https://www.forbes.com/sites/forbestechcouncil/2021/06/29/how-to-reduce-support-tickets-and-improve-customer-experience/?sh=4b1c1c4e1c3e
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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