MC907532 – Microsoft 365 (Office) apps: The Feed feature will retire starting November 1, 2024

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check before: 2024-11-01

Product:

Microsoft 365 Apps

Platform:

Online, World tenant

Status:

Change type:

User impact, Retirement

Links:

Details:

Summary:
The Feed feature in Microsoft 365 apps will be retired from November 1 to 15, 2024. Users are advised to use the 'Recommended' files section as an alternative. No admin action is required for this change.

Details:
As part of our ongoing efforts to streamline and enhance user experiences, we will retire the Feed feature from the Microsoft 365 app, which affects www.microsoft365.com and www.office.com, as well as the Windows app (Microsoft 365 (Office).
The retirement will start November 1, 2024, and end by November 15, 2024. After the feature is retired, users will not be able to access the Feed feature on Microsoft 365 apps.
We are committed to ensuring that existing workflows remain unaffected. Launched in 2022, Feed was designed to help users explore the latest content and team activities. Over time, we have integrated the essential features of Feed into the more accessible Recommended files on the Home page of the Microsoft 365 app. We suggest using the Recommended section, which serves as a replacement to the Feed feature and is where we will continue to invest our development resources.
Learn more and review screenshots: We are removing Feed on Microsoft 365 (Office) - Microsoft Community Hub
This change will happen automatically by the specified date. No admin action is required.

Change Category:
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Scope:
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Release Phase:

Created:
2024-10-10

updated:
2024-10-10

Task Type

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Docu to Check

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Retirement of Feed Feature
Users will lose access to the Feed feature, which may disrupt their current workflows and content discovery processes.
   - roles: End Users, Content Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/we-are-removing-feed-on-microsoft-365-office/ba-p/4257176, https://www.microsoft365.com/

User Experience Degradation
The transition to the Recommended files section may not meet all user needs previously fulfilled by the Feed, leading to frustration and decreased productivity.
   - roles: End Users, Support Staff
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/we-are-removing-feed-on-microsoft-365-office/ba-p/4257176, https://www.office.com/

Training and Adaptation Needs
Users may require additional training to adapt to the new Recommended files section, leading to temporary productivity loss.
   - roles: End Users, Training Coordinators
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/we-are-removing-feed-on-microsoft-365-office/ba-p/4257176, https://www.microsoft365.com/

Potential Increase in Support Requests
The removal of the Feed feature may lead to an increase in support requests as users seek help navigating the new interface.
   - roles: Support Staff, IT Helpdesk
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/we-are-removing-feed-on-microsoft-365-office/ba-p/4257176, https://www.office.com/

Impact on Collaboration
The Feed feature was designed to enhance team collaboration; its removal may hinder team dynamics and information sharing.
   - roles: Team Leaders, Project Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/we-are-removing-feed-on-microsoft-365-office/ba-p/4257176, https://www.microsoft365.com/

Configutation Options**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

Microsoft is making a change to its Microsoft 365 apps by retiring the Feed feature between November 1 and November 15, 2024. Think of this change like a neighborhood coffee shop deciding to stop serving a specific type of coffee. The shop realizes that most customers prefer a different blend that they already offer, so they decide to focus on improving that popular option instead.

The Feed feature was initially introduced to help users discover the latest content and activities within their teams. However, Microsoft has noticed that the same benefits can be found in the Recommended files section, which is already available on the Home page of the Microsoft 365 app. This section acts like a curated list of important documents and updates, much like a bulletin board that highlights the most relevant information for you.

For users, this means that while the Feed feature will no longer be available, the functionality it provided will still be accessible through the Recommended files section. Microsoft is focusing its efforts on enhancing this area to ensure it continues to meet user needs effectively. Just as the coffee shop might enhance the flavor and quality of the more popular blend, Microsoft aims to improve the Recommended section to make it even more useful.

No action is required from administrators or users for this change. The transition will happen automatically, ensuring that your work processes remain smooth and uninterrupted.

** AI generated content. This information must be reviewed before use.

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