check before: 2024-10-01
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Online, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Feature update, User impact, Admin impact

Details:
Summary:
The new Microsoft Outlook for Windows will soon allow opening or restarting the app while offline. This feature is part of Microsoft 365 Roadmap ID 414516 and will be available from early October to late November 2024. No action is needed for preparation.
Details:
Coming soon: The ability to open or restart the new Microsoft Outlook for Windows when not connected to the internet.
This message is associated with Microsoft 365 Roadmap ID 414516.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early October 2024 and expect to complete by late November 2024.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2024-10-09
updated:
2024-10-09
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
linked item details
XXXXXXX ... free basic plan only
summary for non-techies**
The new Microsoft Outlook for Windows update allows users to open or restart the app and access emails, calendar events, and contacts offline, with the option for organizations to disable these features if desired.
Direct effects for Operations**
Offline Access Issues
Users may experience confusion or frustration if they attempt to open or restart Outlook while offline without prior knowledge of the new feature, potentially leading to decreased productivity.
- roles: End Users, IT Support
- references: https://support.microsoft.com/office/work-offline-in-outlook-2460e4a8-16c7-47fc-b204-b1549275aac9#PickTab=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=414516
Documentation and Training Gaps
Lack of updated documentation and training on the new offline capabilities may lead to improper usage and user errors, impacting overall user experience.
- roles: Training Coordinators, IT Support
- references: https://support.microsoft.com/office/work-offline-in-outlook-2460e4a8-16c7-47fc-b204-b1549275aac9#PickTab=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=414516
Increased Support Requests
The introduction of offline capabilities without adequate user notification may lead to an increase in support requests as users encounter unexpected behavior when trying to use Outlook offline.
- roles: IT Support, Help Desk Staff
- references: https://support.microsoft.com/office/work-offline-in-outlook-2460e4a8-16c7-47fc-b204-b1549275aac9#PickTab=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=414516
Configutation Options**
XXXXXXX ... paid membership only
Opportunities**
XXXXXXX ... free basic plan only
Potentional Risks**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 2 months ago