check before: 2024-10-01

Product:

Exchange, Microsoft 365 Apps, Outlook

Platform:

Online, Web, Windows Desktop, World tenant

Status:

Rolling out

Change type:

Feature update, User impact, Admin impact

Details:

Summary:
The new Microsoft Outlook for Windows will soon allow opening or restarting the app while offline. This feature is part of Microsoft 365 Roadmap ID 414516 and will be available from early October to late November 2024. No action is needed for preparation.

Details:
Coming soon: The ability to open or restart the new Microsoft Outlook for Windows when not connected to the internet.
This message is associated with Microsoft 365 Roadmap ID 414516.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early October 2024 and expect to complete by late November 2024.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-10-09

updated:
2024-10-09

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Offline Access Issues
Users may experience confusion or frustration if they attempt to open or restart Outlook while offline without prior knowledge of the new feature, potentially leading to decreased productivity.
   - roles: End Users, IT Support
   - references: https://support.microsoft.com/office/work-offline-in-outlook-2460e4a8-16c7-47fc-b204-b1549275aac9#PickTab=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=414516

Documentation and Training Gaps
Lack of updated documentation and training on the new offline capabilities may lead to user errors and increased support requests, impacting overall user experience.
   - roles: End Users, Training Coordinators
   - references: https://support.microsoft.com/office/work-offline-in-outlook-2460e4a8-16c7-47fc-b204-b1549275aac9#PickTab=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=414516

Potential Data Loss
If users are unaware of the offline capabilities, they may attempt to perform actions that require an internet connection, leading to potential data loss if not saved properly.
   - roles: End Users, Data Compliance Officers
   - references: https://support.microsoft.com/office/work-offline-in-outlook-2460e4a8-16c7-47fc-b204-b1549275aac9#PickTab=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=414516

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

The new Microsoft Outlook for Windows is getting an upgrade that will make it more convenient for users who are often on the go or in areas with unreliable internet connections. Soon, you'll be able to open or restart Outlook even when you're not connected to the internet. This is part of a broader set of offline capabilities that Microsoft is rolling out.

Think of it like a car that can start without needing to be plugged into a power source. Previously, you needed an internet connection to get Outlook up and running, similar to needing to be plugged in to start a hybrid car. Now, with this update, Outlook can "start its engine" even when it's not connected to the internet, just like a car with a full tank of gas can start without being plugged in.

This change is automatic, meaning you don't need to do anything to prepare for it. However, if you prefer not to use these offline features, there is an option to disable them through specific settings.

Additionally, the new Outlook will allow you to perform key actions on your emails, such as flagging, moving, or deleting them, and even composing new emails while offline. It's like having a notebook where you can jot down ideas or draft letters even when you're away from your desk. Once you're back online, all your work will sync up, just like sending out those letters once you're back in the office.

These updates are designed to help you stay productive, no matter where you are or what your internet situation might be.

** AI generated content. This information must be reviewed before use.

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