check before: 2024-12-16
Product:
Delve, Microsoft 365 Apps, Microsoft 365 for the web, OneDrive, SharePoint
Platform:
Online, Web, World tenant
Status:
Change type:
User impact, Admin impact, Retirement
Links:

Details:
Summary:
Microsoft Delve will retire on December 16, 2024. Additional details and guidance can be found in the original announcement MC698136 and the provided support links. Organizations should update their documentation and training accordingly.
Details:
This is a reminder that we are retiring Microsoft Delve on December 16, 2024, as communicated in MC698136 (Updated) Retiring Delve Web (originally published December 2023, updated May 2024).
In addition to the details in MC698136, learn more at:
Alternatives to Delve in Microsoft 365 - Microsoft Support
Guidance for retiring Delve in your organization
Please review these sources and update your internal documentation and training.
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-02
updated:
2024-10-02
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
Loss of Document Discovery Features
Users will lose the ability to discover relevant documents through Delve, impacting their productivity and access to information.
- roles: End Users, Knowledge Workers
- references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42
Transition to Profile Cards
Users will need to adapt to using Profile Cards for accessing profile information, which may lead to confusion and a learning curve.
- roles: End Users, HR Personnel
- references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42
Increased Training Needs
Without proper preparation, users may require additional training to understand the new features and alternatives, leading to potential downtime.
- roles: Training Coordinators, End Users
- references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42
Loss of Organizational View
The retirement of Delve will remove the organizational view feature, which may hinder users' ability to understand team structures and relationships.
- roles: Team Leaders, Project Managers
- references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42
Disruption in Profile Management
The new edit profile experience may not be fully understood by users, leading to potential inaccuracies in profile data during the transition.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago