MC902780 – (Reminder) Delve retires December 16, 2024

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check before: 2024-12-16

Product:

Delve, Microsoft 365 Apps, Microsoft 365 for the web, OneDrive, SharePoint

Platform:

Online, Web, World tenant

Status:

Change type:

User impact, Admin impact, Retirement

Links:

MC698136

Details:

Summary:
Microsoft Delve will retire on December 16, 2024. Additional details and guidance can be found in the original announcement MC698136 and the provided support links. Organizations should update their documentation and training accordingly.

Details:
This is a reminder that we are retiring Microsoft Delve on December 16, 2024, as communicated in MC698136 (Updated) Retiring Delve Web (originally published December 2023, updated May 2024).
In addition to the details in MC698136, learn more at:
Alternatives to Delve in Microsoft 365 - Microsoft Support
Guidance for retiring Delve in your organization
Please review these sources and update your internal documentation and training.

Change Category:
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Scope:
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Release Phase:

Created:
2024-10-02

updated:
2024-10-02

Task Type

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Docu to Check

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MS Preperations

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MS Urgency

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Loss of Document Discovery Features
Users will lose the ability to discover relevant documents through Delve, impacting their productivity and access to information.
   - roles: End Users, Knowledge Workers
   - references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42

Transition to Profile Cards
Users will need to adapt to using Profile Cards for accessing profile information, which may lead to confusion and a learning curve.
   - roles: End Users, HR Personnel
   - references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42

Increased Training Needs
Without proper preparation, users may require additional training to understand the new features and alternatives, leading to potential downtime.
   - roles: Training Coordinators, End Users
   - references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42

Loss of Organizational View
The retirement of Delve will remove the organizational view feature, which may hinder users' ability to understand team structures and relationships.
   - roles: Team Leaders, Project Managers
   - references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42

Disruption in Profile Management
The new edit profile experience may not be fully understood by users, leading to potential inaccuracies in profile data during the transition.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/sharepoint/delve-retirement, https://support.microsoft.com/office/alternatives-to-delve-in-microsoft-365-59e29736-de90-40ce-93ee-0bbe23902a42

Configutation Options**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

Microsoft Delve will be retired on December 16, 2024. This means that after this date, Delve will no longer be available for use. If you're unfamiliar with Delve, think of it as a digital assistant that helps you find and organize documents and information within Microsoft 365.

Imagine you have a favorite coffee shop where you know exactly where to find your favorite drink on the menu. Now, imagine that coffee shop is closing, but a new, improved coffee shop is opening nearby. The new shop has a similar menu, but with better options and a more efficient way to order. You might feel a bit nostalgic about the old place, but you'll soon find that the new shop offers everything you need, and perhaps even more.

In this analogy, Delve is the old coffee shop, and the new Microsoft 365 features are the new coffee shop. Most of the functionalities you used in Delve are now available in other parts of Microsoft 365, such as Profile Cards, Office.com, and OneDrive. For example, if you used Delve to discover relevant documents, you can now find these recommendations on Office.com or within Office apps. If you used Delve to view profile data, this information is now available through Profile Cards across Microsoft 365.

There are a few features that won't have direct replacements, such as Boards, but most of the core functionalities will continue to exist in other forms. It's like finding that your favorite coffee drink has a new name but tastes just as good, if not better.

To prepare for this change, it's important to update your internal documentation and training materials. This will help ensure that everyone in your organization knows where to find the features they need and how to use the new tools effectively. You can find more detailed guidance and support on the Microsoft website.

By planning ahead and familiarizing yourself with the new tools, the transition from Delve to the enhanced Microsoft 365 experience should be smooth and beneficial for everyone involved.

** AI generated content. This information must be reviewed before use.

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