check before: 2024-12-31
Product:
Intune
Platform:
Android, mobile, Online, World tenant
Status:
Change type:
Admin impact, Retirement
Links:
(MC726113)
MC674247
Details:
Summary:
Intune will end support for Android device administrator on GMS devices after December 31, 2024. Users should stop enrolling devices using this method and migrate to alternative management methods. Details on the impact and preparation steps are available in the Intune blog.
Details:
As mentioned in MC726113/MC674247, Google has deprecated Android device administrator management, continues to remove management capabilities, and no longer provides fixes or improvements. Due to these changes, Intune will be ending support for Android device administrator management on devices with access to Google Mobile Services (GMS) beginning December 31, 2024. Until that time, we will support device administrator management on devices running Android 14 and earlier. For more details, read the blog: https://aka.ms/Intune-Android-DA-blog.
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-02
updated:
2024-10-02
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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MS Blog Link
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summary for non-techies**
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Direct effects for Operations**
End of Device Enrollment
Users will not be able to enroll new devices using Android device administrator after the support ends.
- roles: IT Administrators, End Users
- references: https://aka.ms/Intune-Android-DA-blog
Lack of Updates and Support
Intune will not provide updates, bug fixes, or security patches for devices using Android device administrator.
- roles: IT Support Staff, Security Officers
- references: https://learn.microsoft.com/mem/intune/apps/manage-without-gms
Migration Challenges
Organizations will face challenges in migrating devices to alternative management methods, potentially leading to operational disruptions.
- roles: IT Administrators, Project Managers
- references: https://blog.google/products/android-enterprise/da-migration/
Increased Support Requests
There may be an increase in support requests from users facing issues due to the transition away from Android device administrator.
- roles: IT Support Staff, Help Desk Agents
- references: https://aka.ms/Intune-Android-DA-blog
User Experience Degradation
Users may experience degraded functionality and management capabilities on their devices post-support.
- roles: End Users, IT Administrators
- references: https://learn.microsoft.com/mem/intune/apps/manage-without-gms
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
Imagine you have an old car that has served you well for many years. However, the manufacturer has stopped making parts for it, and mechanics are no longer trained to fix it. Eventually, it becomes difficult and expensive to maintain. You realize it's time to upgrade to a newer model that is supported, has better features, and is easier to maintain.
Similarly, Microsoft Intune is ending support for the old method of managing Android devices, known as "Android device administrator," by December 31, 2024. This method is like that old car—Google, the manufacturer, has stopped updating it and fixing issues. So, Intune will no longer support it either.
What does this mean for you? If you continue using the old method, you won't be able to enroll new devices, and existing devices won't receive updates or support. It's like driving a car that you can't get parts for anymore. To avoid these issues, you need to switch to a newer, supported method of managing Android devices.
To find out which devices in your organization are still using the old method, you can check your Intune reports. Think of it as checking your garage to see which cars need to be replaced. Once you know which devices are affected, you can start migrating them to the new management method, ensuring they continue to run smoothly and securely.
For more details on how to make this transition, you can read the blog post provided by Microsoft Intune. This will guide you through the steps needed to upgrade your device management, just like a manual for upgrading to a new car model.
** AI generated content. This information must be reviewed before use.
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