check before: 2024-10-01
Product:
Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook
Platform:
Online, US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
New Microsoft Outlook for web and Windows will import folder order from classic Outlook. Rollout begins late November 2024 for Targeted Release, January 2025 for General Availability, and early February 2025 for GCC. Users can customize folder order via the new Outlook ribbon. No admin action required.
Details:
Updated March 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: We will automatically import the folder order from classic Microsoft Outlook for Windows to new Microsoft Outlook for Windows and Outlook for the web. If users have not customized their folder order, the default view will continue to display folders alphabetically in the new Outlook.
This message is associated with Microsoft 365 Roadmap ID 378775.
[When this will happen:]
Targeted Release: We will begin rolling out late November 2024 (previously early October) and expect to complete by late December 2024 (previously early November).
General Availability (Worldwide): We will begin rolling out January 2025 (previously early November) and expect to complete by early February 2025 (previously early December).
General Availability (GCC, GCC High, DoD): We will begin rolling out early February 2025 (previously early December) and expect to complete by early May 2025 (previously early March).
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-10-01
updated:
2025-03-29
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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summary for non-techies**
Microsoft is updating Outlook to allow users to rearrange email folders in any order they prefer, with changes rolling out starting in late November 2024 and reaching general availability by early 2025.
Direct effects for Operations**
Folder Structure Changes
Users who have customized their folder order in classic Outlook may experience unexpected changes to their folder structure, as the new Outlook supports only alphabetical ordering.
- roles: End Users, IT Support
- references: https://support.microsoft.com/office/change-the-order-of-folders-in-the-folder-pane-f333a1e5-2124-4900-a300-79e9692f085c, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=378775
User Confusion
Users may be confused by the automatic transition to alphabetical ordering if they are accustomed to their custom folder arrangements, leading to potential disruptions in workflow.
- roles: End Users, Training Coordinators
- references: https://support.microsoft.com/office/change-the-order-of-folders-in-the-folder-pane-f333a1e5-2124-4900-a300-79e9692f085c, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=378775
Documentation Updates
Existing documentation may become outdated or misleading, requiring updates to reflect the new folder organization features, which could lead to user errors if not addressed.
- roles: Documentation Specialists, IT Support
- references: https://support.microsoft.com/office/change-the-order-of-folders-in-the-folder-pane-f333a1e5-2124-4900-a300-79e9692f085c, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=378775
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-03-29 | MC Messages | Updated October 17, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: We will automatically import the folder order from classic Microsoft Outlook for Windows to new Microsoft Outlook for Windows and Outlook for the web. If users have not customized their folder order, the default view will continue to display folders alphabetically in the new Outlook. This message is associated with Microsoft 365 Roadmap ID 378775. [When this will happen:] Targeted Release: We will begin rolling out late November 2024 (previously early October) and expect to complete by late December 2024 (previously early November). General Availability (Worldwide): We will begin rolling out January 2025 (previously early November) and expect to complete by early February 2025 (previously early December). General Availability (GCC, GCC High, DoD): We will begin rolling out early February 2025 (previously early December) and expect to complete by early May 2025 (previously early March). | Updated March 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: We will automatically import the folder order from classic Microsoft Outlook for Windows to new Microsoft Outlook for Windows and Outlook for the web. If users have not customized their folder order, the default view will continue to display folders alphabetically in the new Outlook. This message is associated with Microsoft 365 Roadmap ID 378775. [When this will happen:] Targeted Release: We will begin rolling out late November 2024 (previously early October) and expect to complete by late December 2024 (previously early November). General Availability (Worldwide): We will begin rolling out January 2025 (previously early November) and expect to complete by early February 2025 (previously early December). General Availability (GCC, GCC High, DoD): We will begin rolling out early February 2025 (previously early December) and expect to complete by early May 2025 (previously early March). |
| 2025-03-29 | MC Last Updated | 03/27/2025 17:01:15 | 2025-03-28T15:27:46Z |
| 2025-03-29 | MC Summary | New Microsoft Outlook for web and Windows will automatically import folder order from classic Outlook. Rollout starts late November 2024 for Targeted Release and January 2025 for General Availability. Users can customize folder order via the new Outlook ribbon. No admin action required; notify users. | New Microsoft Outlook for web and Windows will import folder order from classic Outlook. Rollout begins late November 2024 for Targeted Release, January 2025 for General Availability, and early February 2025 for GCC. Users can customize folder order via the new Outlook ribbon. No admin action required. |
| 2025-03-28 | MC Last Updated | 10/17/2024 20:58:50 | 2025-03-27T17:01:15Z |
| 2025-03-28 | MC Messages | Updated October 17, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: We will automatically import the folder order from classic Microsoft Outlook for Windows to new Microsoft Outlook for Windows and Outlook for the web. If users have not customized their folder order, the default view will continue to display folders alphabetically in the new Outlook. This message is associated with Microsoft 365 Roadmap ID 378775. [When this will happen:] Targeted Release: We will begin rolling out late November 2024 (previously early October) and expect to complete by late December 2024 (previously early November). General Availability (Worldwide): We will begin rolling out January 2025 (previously early November) and expect to complete by early February 2025 (previously early December). General Availability (GCC, GCC High, DoD): We will begin rolling out early February 2025 (previously early December) and expect to complete by early March 2025 (previously early January). | Updated October 17, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: We will automatically import the folder order from classic Microsoft Outlook for Windows to new Microsoft Outlook for Windows and Outlook for the web. If users have not customized their folder order, the default view will continue to display folders alphabetically in the new Outlook. This message is associated with Microsoft 365 Roadmap ID 378775. [When this will happen:] Targeted Release: We will begin rolling out late November 2024 (previously early October) and expect to complete by late December 2024 (previously early November). General Availability (Worldwide): We will begin rolling out January 2025 (previously early November) and expect to complete by early February 2025 (previously early December). General Availability (GCC, GCC High, DoD): We will begin rolling out early February 2025 (previously early December) and expect to complete by early May 2025 (previously early March). |
| 2025-03-28 | MC End Time | 04/14/2025 10:00:00 | 2025-06-30T10:00:00Z |
| 2025-03-28 | MC Summary | The new Microsoft Outlook update allows reordering of folders, automatically importing folder order from classic Outlook. Rollout timelines have been updated: Targeted Release in late November to December 2024, General Availability in January to February 2025, and for GCC, GCC High, DoD in February to March 2025. Users can customize folder order or keep alphabetical default. The update is on by default, with no admin action required before rollout. | New Microsoft Outlook for web and Windows will automatically import folder order from classic Outlook. Rollout starts late November 2024 for Targeted Release and January 2025 for General Availability. Users can customize folder order via the new Outlook ribbon. No admin action required; notify users. |
| 2024-10-18 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2024-10-18 | MC Summary | The new Microsoft Outlook will soon import folder order from classic Outlook to the new Outlook for Windows and web. Custom folder orders will be preserved, with special folders remaining at the top. Rollout begins October 2024, with various completion dates for different releases. Users can reorder folders using the new Outlook ribbon. No admin action is needed before the rollout. | The new Microsoft Outlook update allows reordering of folders, automatically importing folder order from classic Outlook. Rollout timelines have been updated: Targeted Release in late November to December 2024, General Availability in January to February 2025, and for GCC, GCC High, DoD in February to March 2025. Users can customize folder order or keep alphabetical default. The update is on by default, with no admin action required before rollout. |
| 2024-10-18 | MC Last Updated | 10/01/2024 01:54:07 | 2024-10-17T20:58:50Z |
| 2024-10-18 | MC Messages | Coming soon: We will automatically import the folder order from classic Microsoft Outlook for Windows to new Microsoft Outlook for Windows and Outlook for the web. If users have not customized their folder order, the default view will continue to display folders alphabetically in the new Outlook.
This message is associated with Microsoft 365 Roadmap ID 378775. [When this will happen:] Targeted Release: We will begin rolling out early October 2024 and expect to complete by early November 2024. General Availability (Worldwide): We will begin rolling out early November 2024 and expect to complete by early December 2024. General Availability (GCC, GCC High, DoD): We will begin rolling out early December 2024 and expect to complete by early January 2025. | Updated October 17, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: We will automatically import the folder order from classic Microsoft Outlook for Windows to new Microsoft Outlook for Windows and Outlook for the web. If users have not customized their folder order, the default view will continue to display folders alphabetically in the new Outlook. This message is associated with Microsoft 365 Roadmap ID 378775. [When this will happen:] Targeted Release: We will begin rolling out late November 2024 (previously early October) and expect to complete by late December 2024 (previously early November). General Availability (Worldwide): We will begin rolling out January 2025 (previously early November) and expect to complete by early February 2025 (previously early December). General Availability (GCC, GCC High, DoD): We will begin rolling out early February 2025 (previously early December) and expect to complete by early March 2025 (previously early January). |
| 2024-10-18 | MC Title | New Microsoft Outlook for web and Windows: Organize and reorder folders | (Updated) New Microsoft Outlook for web and Windows: Organize and reorder folders |
| 2024-10-18 | MC End Time | 02/28/2025 09:00:00 | 2025-04-14T10:00:00Z |
Last updated 3 weeks ago
