MC901821 – Product transitions to the cloud.microsoft domain – September 2024

OneNote Logo

check before: 2024-10-01

Product:

Copilot, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft 365 for the web, OneNote, Outlook, Teams

Platform:

Developer, Online, Web, World tenant

Status:

Change type:

User impact, Admin impact

Links:

Details:

Summary:
The message details the transition of Microsoft products to the cloud.microsoft domain by September 2024, with some services already available. It advises admins to educate users, update organizational materials, ensure in-house apps are compatible, and verify network connections to *.cloud.microsoft are unblocked.

Details:
The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first-party authenticated SaaS products and experiences. This post is to inform admins that the following Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains.

Microsoft 365 Copilot Business Chat (https://m365.cloud.microsoft/chat)
Microsoft OneNote (https://onenote.cloud.microsoft/)
A full list of product experiences already being delivered on this domain can be found here: Unified cloud.microsoft domain for Microsoft 365 apps - Microsoft 365 Enterprise | Microsoft Learn.
[When this will happen:]
The services above are already available on cloud.microsoft, in parallel to their previous domains. You can expect the previous domains to be redirected to cloud.microsoft in the coming months.

Change Category:
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Scope:
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Release Phase:

Created:
2024-10-01

updated:
2024-10-01

Task Type

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Docu to Check

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MS How does it affect me

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summary for non-techies**

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Direct effects for Operations**

User Confusion
Users may be confused by the transition to the new cloud.microsoft domain, especially if they are not educated about the change.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide, https://support.microsoft.com/en-us/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b

Incompatibility of In-House Apps
In-house applications that are not updated for compatibility with the new domain may fail to function properly, impacting user productivity.
   - roles: Developers, End Users
   - references: https://devblogs.microsoft.com/microsoft365dev/action-required-ensure-your-microsoft-teams-apps-are-ready-for-upcoming-domain-changes/

Network Connectivity Issues
If network connections to *.cloud.microsoft are blocked, users will be unable to access essential Microsoft services, leading to disruptions.
   - roles: Network Administrators, End Users
   - references: https://learn.microsoft.com/microsoft-365/enterprise/urls-and-ip-address-ranges

Outdated Organizational Materials
Failure to update organizational materials referencing old URLs may lead to broken links and user frustration.
   - roles: Content Managers, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961

Security Concerns
Users may be at risk of phishing attacks if they are not aware of the new domain and mistakenly trust old domains.
   - roles: End Users, Security Officers
   - references: https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

Microsoft is transitioning its products to a new domain, cloud.microsoft, by September 2024. This change aims to provide a unified and secure space for Microsoft's services. Think of it like moving a store from a busy street with many shops to a dedicated, branded mall that only hosts that store. This new location (cloud.microsoft) is designed to be more secure and easier to recognize.

For instance, Microsoft 365 Copilot Business Chat and OneNote are already available on this new domain. Users will be automatically redirected from the old domains to the new ones, so they don’t need to do anything. It's like updating your address book with a new address, but your mail will still get forwarded to the new place for a while.

Admins should ensure that their systems allow connections to the new domain. This is similar to making sure your phone can dial a new area code. If your organizational materials reference old URLs, it's a good idea to update them to avoid confusion, even though the old links will still work for now.

For those who manage in-house apps, especially those integrated with Teams or Outlook, it's essential to ensure these apps are compatible with the new domain. Think of it like updating software to work with a new operating system.

In summary, this transition to cloud.microsoft is about moving to a more secure and unified digital space. By preparing your systems and educating users, the shift should be smooth and beneficial.

** AI generated content. This information must be reviewed before use.

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