check before: 2024-10-01
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Loop, Microsoft Viva Insights, OneNote, Outlook, Teams
Platform:
Android, iOS, Mac, Online, World tenant
Status:
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
The message informs that Microsoft 365 Copilot usage data has been reclassified as required service data, eliminating the need for optional diagnostic data for active usage metrics. This change is effective immediately, and no action is needed if devices are updated to specified application versions.
Details:
Customers are no longer required to have optional diagnostic data enabled as a prerequisite for the active usage metrics currently displayed in the Microsoft 365 Copilot usage report in the admin center and a subset of the metrics displayed in the Microsoft Copilot Dashboard in Viva Insights. The data that powers these metrics has been reclassified as required service data. Previously admins were required to enable optional diagnostic data in order for these metrics to comprehensively capture users' active usage of Microsoft 365 Copilot features.
[When this will happen:]
This is available now.
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-01
updated:
2024-10-01
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Data Reporting Accuracy
Without proper preparation, the reclassification of Copilot usage data may lead to confusion regarding the accuracy of active usage metrics, potentially resulting in misinformed decision-making by management.
- roles: IT Administrators, Data Analysts
- references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage?view=o365-worldwide
User Experience
Users may experience a lack of visibility into their Copilot usage metrics if their devices are not updated, leading to frustration and decreased productivity.
- roles: End Users, Support Staff
- references: https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard#impact
Configutation Options**
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explanation for non-techies**
Microsoft has made a change to how it handles data for its Copilot feature in Microsoft 365. Previously, to get detailed usage metrics, administrators had to enable optional diagnostic data. Now, this data has been reclassified as required service data, meaning you no longer need to enable optional diagnostic data to see active usage metrics.
Think of it like this: Imagine you run a coffee shop and you want to track how many customers order a specific type of coffee. Initially, you needed customers to fill out a survey (optional diagnostic data) to get this information. Now, you’ve installed a counter at the coffee machine (required service data) that automatically tracks each time someone makes that type of coffee. This change makes it easier to get the information you need without requiring extra steps from your customers.
This update is already in effect, and it applies to data points that show intentional use of Microsoft 365 Copilot, such as the last activity date per user and the number of users per Copilot feature. However, some metrics, like the total emails sent using Copilot, will still require optional diagnostic data. These details are documented on the Microsoft Learn page.
For this change to be effective, ensure that devices are updated to the specified versions of Microsoft 365 applications. No further action is needed if the devices are already updated.
For more detailed information, you can visit the Microsoft 365 admin center or the Microsoft Learn page.
** AI generated content. This information must be reviewed before use.
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