MC899941 – Microsoft 365 Copilot: Self-service purchase settings in Microsoft 365 admin center (E3, E5)

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check before: 2024-10-01

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, Planner

Platform:

Online, World tenant

Status:

Change type:

Feature update, User impact, Admin impact

Details:

Summary:
In October 2024, Microsoft 365 Copilot self-service purchase settings will be available in the admin center for E3 and E5 license holders. Global and billing admins can set preferences ahead of the rollout, which will happen automatically. Settings are enabled by default but can be managed or disabled.

Details:
In MC853238 Microsoft 365 admin center: New self-service purchase and trial settings (August 2024), we communicated the new self-service purchase and trial settings in the Microsoft admin center. In October 2024, self-service purchase settings for Microsoft 365 Copilot will be generally available for global admins or billing admins. If you have an E3 or E5 license, you can set your preferences now for Microsoft 365 Copilot self-service purchases that will go live at a future date. We will update this message when we know that date.
Note: Self-service purchase will be available for users with an eligible Microsoft 365 Business suite license: Microsoft 365 Business Basic, Business Standard, or Business Premium, in October.
[When this will happen:]
General Availability (Worldwide): This setting will be available early October 2024.

Change Category:
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Scope:
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Release Phase:

Created:
2024-09-28

updated:
2024-09-28

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

Starting in October 2024, Microsoft 365 E3 and E5 license holders can manage employee purchases of Microsoft 365 Copilot directly through the admin center, with default settings that can be reviewed and adjusted, replacing the need for MSCommerce PowerShell. Additionally, starting in July 2024, admins will receive notifications for any self-service purchases made by employees.

Direct effects for Operations**

Self-service purchase settings rollout
Automatic enabling of self-service purchase settings may lead to unauthorized purchases by users, impacting budget management and financial planning.
   - roles: Global Admin, Billing Admin
   - references: https://learn.microsoft.com/microsoft-365/commerce/subscriptions/allowselfservicepurchase-powershell?view=o365-worldwide#view-a-list-of-self-service-purchase-products-and-their-status

User awareness and training
Lack of user notification about new self-service purchase capabilities may result in confusion and misuse of the feature, leading to a poor user experience.
   - roles: End User, Global Admin
   - references: https://admin.microsoft.com/Adminportal/Home?#/manageselfservicepurchase/:/SelfServiceTrialPurchaseSetting/CFQ7TTC0MM8R

Notification system for self-service purchases
Failure to prepare for the new notification system may lead to missed alerts on user purchases, causing compliance and oversight issues.
   - roles: Global Admin, Billing Admin
   - references: https://learn.microsoft.com/microsoft-365/commerce/subscriptions/allowselfservicepurchase-powershell?view=o365-worldwide#view-a-list-of-self-service-purchase-products-and-their-status

PowerShell management option
Inadequate understanding of the new settings versus PowerShell management may lead to misconfigurations, affecting user access to necessary tools.
   - roles: Global Admin, IT Support
   - references: https://learn.microsoft.com/microsoft-365/commerce/subscriptions/allowselfservicepurchase-powershell?view=o365-worldwide#view-a-list-of-self-service-purchase-products-and-their-status

Impact on existing configurations
Automatic changes to self-service purchase settings may override existing configurations, leading to unexpected user access and potential security risks.
   - roles: Global Admin, IT Security
   - references: https://learn.microsoft.com/microsoft-365/commerce/subscriptions/allowselfservicepurchase-powershell?view=o365-worldwide#view-a-list-of-self-service-purchase-products-and-their-status

Configutation Options**

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Opportunities**

Enhanced User Control over Purchases
The introduction of self-service purchase settings allows users to have more autonomy in acquiring Microsoft 365 Copilot, potentially increasing user satisfaction and productivity. This empowers users to access tools they need without waiting for admin approval, fostering a more agile work environment.
   - next-steps: Global and billing admins should review and configure self-service purchase settings in the Microsoft 365 admin center. Additionally, they should communicate these changes to users to ensure they understand how to leverage this new capability.
   - roles: Global Admins, Billing Admins, End Users
   - references: https://learn.microsoft.com/microsoft-365/commerce/subscriptions/allowselfservicepurchase-powershell?view=o365-worldwide#view-a-list-of-self-service-purchase-products-and-their-status

Improved Administrative Oversight
With the rollout of notifications for self-service purchases, admins will gain better visibility into user actions, allowing for more effective management of subscriptions and compliance. This will help in monitoring spending and ensuring that all purchases align with organizational policies.
   - next-steps: Admins should familiarize themselves with the new notification system and set up processes to review these notifications regularly. Training sessions can be conducted to ensure that all admins understand how to manage subscriptions effectively.
   - roles: Global Admins, Billing Admins
   - references: https://learn.microsoft.com/en-us/microsoft-365/admin/admin-overview/manage-self-service-purchases?view=o365-worldwide

Streamlined IT Operations
The ability to manage self-service purchases directly from the Microsoft 365 admin center simplifies administrative tasks. Admins can configure settings without relying solely on PowerShell, which can reduce the complexity and time spent on managing user purchases.
   - next-steps: Admins should explore the new settings in the admin center and transition from PowerShell to the admin interface for managing self-service purchases where applicable. Documentation should be updated to reflect these changes in processes.
   - roles: Global Admins, IT Administrators
   - references: https://admin.microsoft.com/Adminportal/Home?#/manageselfservicepurchase/:/SelfServiceTrialPurchaseSetting/CFQ7TTC0MM8R

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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