check before: 2024-10-01
Product:
Microsoft 365 admin center, Microsoft 365 Apps, Teams
Platform:
Android, Online, World tenant
Status:
Change type:
User impact, Admin impact
Links:
Details:
Summary:
Automatic updates for Teams Android Devices to Company Portal version 5.0.6152.0 are planned, starting mid-October 2024 until late December 2024. Devices running older versions may be unstable after July 1, 2025. Organizations should ensure devices are updated and check Teams Admin Center for current firmware and application versions. Accelerated updates will occur outside business hours, overriding normal update timelines and maintenance windows. Devices no longer supported will not receive updates. Preparation may include manual updates or allowing automatic updates to proceed.
Details:
If your organization does not use Teams Android Devices you can safely disregard this message.
Planned Maintenance: Automatic updates for all certified and supported Teams Android Devices to Company Portal version 5.0.6152.0.
Upcoming Microsoft Infrastructure changes will impact Teams Android Devices running older and out of support firmware and applications. Teams Android Devices (Teams Rooms on Android, Teams Phone, Teams Display, and Teams Panel devices) running Company Portal applications older than 5.0.6061.0 may sign out or be unstable starting July 1, 2025. We recommend ensuring your devices are on 5.0.6152.0 as soon as possible as that is the latest supported version to ensure stability.
Please review your existing Teams Android devices and ensure they are on the latest supported and available firmware and application versions. In Teams Admin Center > Teams Devices you can export your current device inventory using the Excel icon for each device type, this export includes a column for Company Portal version. If you find devices not on 5.0.6152.0, please update your Teams Android devices to the latest available firmware in Teams Admin Center, you can review manual and automatic update options as explained in this link.
Since this Company Portal update is critical to ensure your devices stability, Microsoft will begin accelerated automatic firmware and company portal app only updates to ensure latest release for devices not currently running the latest release.
[When will these updates happen:]
These auto-updates will start rolling out mid-October 2024 and will continue until late December 2024.
Change Category:
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Scope:
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Release Phase:
Created:
2024-09-26
updated:
2024-09-27
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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summary for non-techies**
Microsoft will automatically update all certified and supported Teams Android Devices to the new Company Portal app version 5.0.6152.0 between mid-October 2024 and late December 2024, with devices needing to be updated by July 1, 2025, to avoid instability. Devices no longer supported should be replaced, and the Teams Admin Center can be used to check and manage update statuses.
Direct effects for Operations**
Device Stability
Devices running older versions may become unstable or sign out after July 1, 2025, if not updated to Company Portal version 5.0.6152.0.
- roles: IT Administrator, End User
- references: https://learn.microsoft.com/en-us/microsoftteams/devices/teams-ip-phones#product-release-information-for-teams-displays, https://learn.microsoft.com/en-us/microsoftteams/devices/teams-ip-phones#end-of-certification-teams-devices
User Experience
Accelerated updates outside of normal business hours may disrupt user experience and lead to unexpected downtime during critical business operations.
- roles: IT Administrator, End User
- references: https://learn.microsoft.com/en-us/microsoftteams/devices/remote-update, https://learn.microsoft.com/en-us/microsoftteams/devices/remote-update#manually-update-remote-devices" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/en-us/microsoftteams/devices/remote-update#manually-update-remote-devices
Configutation Options**
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explanation for non-techies**
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