*For this entry exists the more relevant or more recent entry MC908108
check before: 2024-10-15
Product:
Intune, Microsoft 365 admin center, Windows 365
Platform:
Online, Web, Windows Desktop, World tenant
Status:
Change type:
User impact, Admin impact
Links:
Details:
Summary:
Windows 365 service will undergo planned maintenance on October 15, 2024, from 01:00 to 02:00 UTC, possibly causing intermittent access issues for admins in the EU and minimal login interruptions for users. No active session disruptions are expected. Users should retry after a few minutes if issues arise.
Details:
We have planned maintenance for the Windows 365 service to improve performance and scalability next month. This may intermittently impact your ability to manage your Cloud PCs in the Microsoft Intune and Microsoft 365 admin centers. Some users may encounter a slight interruption when accessing the Windows 365 website. This maintenance is planned outside of normal business hours, to help minimize any impact to your organization.
Start time: October 15, 2024, 01:00 UTC
End Time: October 15, 2024, 02:00 UTC
Change Category:
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Scope:
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Release Phase:
Created:
2024-09-24
updated:
2024-09-24
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Please, look at the most relevant linked item for details
explanation for non-techies**
On October 15, 2024, from 01:00 to 02:00 UTC, the Windows 365 service will undergo planned maintenance. This maintenance is akin to a routine check-up for your car, ensuring everything runs smoothly and efficiently. During this time, there might be brief moments when admins in the European Union experience difficulties accessing the Microsoft Intune and Microsoft 365 admin centers. Think of it like a temporary roadblock on your way to work; it might cause a slight delay, but it won't stop you from reaching your destination.
For users, the impact will be minimal. If someone tries to log in to their Cloud PC during this hour, they might face a brief interruption. It's similar to waiting a few minutes for an elevator that's temporarily out of service. If this happens, users should simply wait a few minutes and try again. No active sessions will be disrupted, so anyone already working on their Cloud PC won't be affected.
In the unlikely event that issues persist beyond a few minutes, it's recommended to close the browser and attempt to reconnect. If problems continue, opening a support case would be the next step.
This maintenance is scheduled outside of normal business hours to minimize disruption. It's important to inform your team about this brief window of potential inconvenience so they can plan accordingly. Another reminder will be sent out five days before the maintenance to ensure everyone is prepared. For further details and support, refer to the provided links.
** AI generated content. This information must be reviewed before use.
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Last updated 2 days ago
