check before: 2024-12-01
Product:
Teams
Platform:
Online, Web, World tenant
Status:
Change type:
Feature update, User impact
Links:
Details:
Summary:
The message provides FAQs about Microsoft Teams town halls and Teams Live Events, clarifying that Teams Live Events will not retire this year and no new retirement date is set. It details the maintenance of TLE while addressing feature gaps with town halls and the transition of TLE scheduling to Teams 2.1 by December 2024. Major updates will focus on town halls, and the Microsoft 365 Roadmap will reflect feature releases.
Details:
This informational message addresses several frequently asked questions regarding Microsoft Teams town halls and Teams Live Events (TLE).
First, as a reminder, TLE will not be retiring this calendar year, as announced in Updates for Town Hall in Microsoft Teams and Teams Live Events - Microsoft Community Hub and communicated in MC678003 (Updated) Microsoft Teams Live Event Retirement (updated May 2024).
We have not set a new retirement date for TLE, which we will continue to maintain while we work on closing the remaining major feature gaps between TLE and Teams town hall. Also, the full retirement of classic Teams as described in End of availability for classic Teams client - Microsoft Teams | Microsoft Learn will not affect TLE scheduling, even though TLE scheduling currently uses classic Teams. We will move TLE scheduling from classic Teams on the web and rebuild it natively in Teams 2.1. We expect to complete this work by early December 2024. As a reminder, even with the extended life of TLE, all major feature updates will be reserved for Teams town hall. We still encourage customers to move to town hall as soon are you are unblocked in terms of feature parity.
As the timelines for the features become clear, we will also update the Microsoft 365 Roadmap with timelines for each gap-closing feature we plan to release. Please keep an eye on the roadmap for updates on these features.
Change Category:
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Scope:
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Release Phase:
Created:
2024-09-19
updated:
2024-09-19
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft Teams Live Events (TLE) will not be retired immediately, with support extended beyond September 30, 2024, allowing users to transition gradually to the new town hall feature, which will receive all major updates and new features. TLE scheduling will move to Teams 2.1 by December 2024, and users are encouraged to start using town hall as its capabilities expand.
Direct effects for Operations**
Transition to Town Halls
Users may experience confusion and disruption if they are not prepared for the transition from Teams Live Events to Town Halls, leading to potential scheduling conflicts and loss of event functionality.
- roles: Event Organizers, IT Support Staff
- references: https://learn.microsoft.com/microsoftteams/plan-town-halls#live-events-and-premium-town-halls, https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updates-for-town-hall-in-microsoft-teams-and-teams-live-events/ba-p/4148352" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updates-for-town-hall-in-microsoft-teams-and-teams-live-events/ba-p/4148352
Feature Gaps
If users are not aware of the feature gaps between Teams Live Events and Town Halls, they may face limitations in functionality, impacting their ability to conduct large-scale events effectively.
- roles: Event Organizers, End Users
- references: https://learn.microsoft.com/microsoftteams/plan-town-halls#live-events-and-premium-town-halls, https://www.microsoft.com/microsoft-365/roadmap?filters=
Scheduling Conflicts
Without proper communication, users may continue to schedule Teams Live Events past the deprecation date, leading to confusion and potential event cancellations.
- roles: Event Organizers, IT Support Staff
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updates-for-town-hall-in-microsoft-teams-and-teams-live-events/ba-p/4148352" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updates-for-town-hall-in-microsoft-teams-and-teams-live-events/ba-p/4148352, https://learn.microsoft.com/microsoftteams/teams-classic-client-end-of-availability
User Experience Disruption
Users may face a learning curve with the new Town Hall features, leading to a temporary decline in user satisfaction and productivity during the transition period.
- roles: End Users, Event Organizers
- references: https://learn.microsoft.com/microsoftteams/plan-town-halls#live-events-and-premium-town-halls, https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updates-for-town-hall-in-microsoft-teams-and-teams-live-events/ba-p/4148352" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updates-for-town-hall-in-microsoft-teams-and-teams-live-events/ba-p/4148352
Communication Breakdown
If the organization fails to communicate the changes effectively, users may be unaware of the extended support for Teams Live Events, leading to unnecessary panic or mismanagement of events.
- roles: IT Support Staff, Event Organizers
- references: https://learn.microsoft.com/microsoftteams/plan-town-halls#live-events-and-premium-town-halls, https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updates-for-town-hall-in-microsoft-teams-and-teams-live-events/ba-p/4148352" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updates-for-town-hall-in-microsoft-teams-and-teams-live-events/ba-p/4148352
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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