check before: 2024-09-30
Product:
Power Automate, Teams
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:

Details:
We are announcing the use of natural language and AI to create a flow in Teams feature. This feature allows you to use natural language to create a flow from scratch when the Workflows app in Teams does not have a template that supports your specific scenario. This feature will begin rolling out on September 30, 2024, and will be fully available by the end of October 2024.
Change Category:
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Scope:
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Release Phase:
Created:
2024-09-19
updated:
2024-09-19
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the new natural language feature is enabled without proper training or documentation, users may struggle to understand how to effectively use it, leading to frustration and decreased productivity.
- roles: End Users, Team Leaders
- references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-top-5-technology-trends-in-2021/?sh=4c1c1c4e7b5e, https://www.gartner.com/en/information-technology/insights/ai-in-the-enterprise
Increased Support Requests
The introduction of a new feature without adequate preparation may lead to an influx of support requests as users encounter issues or confusion, overwhelming the IT support team.
- roles: IT Support Staff, Help Desk Agents
- references: https://www.zdnet.com/article/how-to-manage-it-support-tickets-effectively/, https://www.techrepublic.com/article/5-tips-for-managing-it-support-tickets/
Configutation Options**
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explanation for non-techies**
Microsoft is introducing a new feature that allows users to create automated workflows in Teams using natural language and AI. Think of it like giving instructions to a smart assistant. Instead of manually setting up each step of a workflow, you can simply describe what you want to happen, and the system will generate a suggested flow for you.
Imagine you’re planning a team event and need to send out reminders. Normally, you might have to go through several steps to set up a reminder system. With this new feature, you could just type something like, "Send a reminder to the team every Friday at 10 AM about the upcoming event," and the AI will create a workflow that does exactly that.
This feature will start rolling out on September 30, 2024, and should be fully available by the end of October 2024. No action is required on your part; this message is just to keep you informed. For more details, you can visit the provided link.
** AI generated content. This information must be reviewed before use.
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Last updated 4 months ago