check before: 2024-10-01
Product:
Microsoft Viva, Teams
Platform:
Online, Web, World tenant
Status:
In development
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Viva: Pulse admins will soon be able to manage notification settings, choosing delivery methods like email and Teams Chat. This feature will roll out between early October and late November 2024. It's on by default, and admins may need to install the Viva Pulse Teams app for users.
Details:
Coming soon to Microsoft Viva: Pulse admins can adjust Viva Pulse notification settings for users in their tenant by setting the notification delivery methods where users receive Pulses. For example, admins can turn off the capability for Pulse notifications to be delivered through the Microsoft Teams Activity feed, which means that users will only receive Pulse survey notifications in email and Teams Chat. This rollout applies to Viva Pulse on the web and to the Viva app in Microsoft Teams.
This message is associated with Microsoft 365 Roadmap ID 408163.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early October 2024 and expect to complete by late November 2024.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-09-18
updated:
2024-09-18
Task Type
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summary for non-techies**
Microsoft Viva is introducing a feature allowing Pulse administrators to manage notification delivery via email, Teams Chat, or the Teams Activity feed, rolling out between early October and late November 2024. This feature will be enabled by default, but users need the Viva Pulse Teams app installed for Teams Chat notifications.
Direct effects for Operations**
Notification Delivery Changes
If the change is implemented without preparation, users may miss important Pulse notifications if they are not aware that the delivery method has changed to email or Teams Chat only, leading to decreased engagement with Pulse surveys.
- roles: Pulse Admins, End Users
- references: https://learn.microsoft.com/viva/pulse/setup-admin-access/set-up-in-app-pulse-experience, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408163
User Experience Disruption
Without prior communication and training, users may experience confusion or frustration due to the sudden change in how they receive notifications, potentially impacting their overall experience with the Viva Pulse tool.
- roles: Pulse Admins, End Users
- references: https://learn.microsoft.com/viva/pulse/setup-admin-access/set-up-in-app-pulse-experience, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408163
Configutation Options**
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explanation for non-techies**
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