MC892045 – Planned Maintenance Reminder: Windows 365 Service (archived)

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check before: 2024-09-22

Product:

Intune, Microsoft 365 admin center, Windows 365

Platform:

Online, Web, Windows Desktop, World tenant

Status:

Change type:

User impact, Admin impact

Links:

MC867648

Details:

Summary:
Windows 365 service will undergo planned maintenance on September 22, 2024, from 01:00 to 02:00 UTC, potentially causing intermittent management access issues in Microsoft Intune and Microsoft 365 admin centers for EU customers. Active Cloud PC sessions will not be interrupted, but new logins may face minimal disruption.

Details:
As previously mentioned in MC867648, we have planned maintenance for the Windows 365 service to improve performance and scalability occurring soon. This may intermittently impact your ability to manage your Cloud PCs in the Microsoft Intune and Microsoft 365 admin centers. Some users may encounter a slight interruption when accessing the Windows 365 website. This maintenance is planned outside of normal business hours, to help minimize any impact to your organization.
Start time: September 22, 2024, 01:00 UTC
End Time: September 22, 2024, 02:00 UTC

Change Category:
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Scope:
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Release Phase:

Created:
2024-09-18

updated:
2024-09-18

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Intermittent Management Access Issues
Admins may face intermittent access issues in Microsoft Intune and Microsoft 365 admin centers, affecting their ability to manage Cloud PCs.
   - roles: IT Administrators, System Administrators
   - references: https://learn.microsoft.com/windows-365/enterprise/troubleshooting#contact-helpsupport, https://admin.microsoft.com/Adminportal

Minimal Disruption for New Logins
Users attempting to log in to new sessions on their Cloud PC may experience minimal disruptions, leading to potential delays in accessing their work.
   - roles: End Users, Remote Workers
   - references: https://windows365.microsoft.com" target="_blank" rel="nofollow noopener noreferrer">https://windows365.microsoft.com/, https://intune.microsoft.com/

Access Issues on Windows 365 Website
Some users may encounter slight interruptions when accessing the Windows 365 website, impacting their ability to start new sessions.
   - roles: End Users, Support Staff
   - references: https://learn.microsoft.com/windows-365/enterprise/troubleshooting#contact-helpsupport, https://windows365.microsoft.com" target="_blank" rel="nofollow noopener noreferrer">https://windows365.microsoft.com/

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

On September 22, 2024, from 01:00 to 02:00 UTC, the Windows 365 service will undergo planned maintenance. This may cause intermittent access issues for EU customers trying to manage their Cloud PCs via Microsoft Intune and Microsoft 365 admin centers. Think of it like a brief power outage in your office: while the lights might flicker and you may need to wait a moment before resuming work, ongoing tasks remain unaffected. Similarly, active Cloud PC sessions will continue without interruption, but new logins might face minor disruptions. If you encounter issues, simply close your browser and try reconnecting after a few minutes. If problems persist, please open a support case.

** AI generated content. This information must be reviewed before use.

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Last updated 5 months ago

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