MC891236 – Microsoft Viva: Changes to Viva Insights metrics and default report pages for leaders

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check before: 2024-09-01

Product:

Microsoft Viva, Microsoft Viva Insights

Platform:

Online, US Instances, World tenant

Status:

Change type:

Feature update, Admin impact

Links:

Details:

Summary:
Microsoft Viva Insights is updating its metrics and report pages with a new API for better performance, affecting design and content. Changes include new rounding rules for time-based metrics and a shift to a four-week average for metric reports. Rollout starts late September 2024, with completion by late October 2024. Organizations should review the impact and update documentation.

Details:
Coming soon to Microsoft Viva Insights: To enhance reliability and performance, we are transitioning to a more agile, high-performing API. This change will ensure a more consistent and robust user experience. Users will retain access to all reports but will see some design and content changes.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out late September 2024 and expect to complete by late October 2024.

Change Category:
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Scope:
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Release Phase:

Created:
2024-09-17

updated:
2024-09-17

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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Pictures

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summary for non-techies**

Microsoft Viva Insights is receiving updates to enhance performance and reliability, including design tweaks and a new API for consistent data delivery, rolling out from late September to late October 2024. Key changes include new rounding rules for time-based metrics, a shift to four-week average reports, and updated home page cards comparing metrics to the previous week instead of peer organizations, with automatic application and no required user action.

Direct effects for Operations**

Changes to Metric Reporting
Transition to a four-week average for metric reports may lead to confusion among users accustomed to weekly snapshots, potentially impacting decision-making processes.
   - roles: Data Analysts, Team Leaders
   - references: https://learn.microsoft.com/viva/insights/org-team-insights/leader-reports

Rounding Rules for Time-Based Metrics
New rounding rules for time-based metrics could result in misinterpretation of data, affecting performance assessments and resource allocation.
   - roles: HR Managers, Project Managers
   - references: https://learn.microsoft.com/viva/insights/org-team-insights/leader-reports

Changes to Default Report Pages
Design and content changes to default report pages may disrupt user familiarity and workflow, leading to decreased productivity during the adjustment period.
   - roles: End Users, IT Support Staff
   - references: https://learn.microsoft.com/viva/insights/org-team-insights/leader-reports

Configutation Options**

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Opportunities**

Enhanced Reporting for New Hires
The new hire onboarding report will provide targeted insights for HR and team leaders, allowing them to better track the integration and performance of new employees. This can improve retention rates and enhance the onboarding experience by providing actionable insights based on data.
   - next-steps: HR and team leaders should prepare to analyze the new report format and develop strategies based on the insights provided. They should also consider how to leverage this data to improve onboarding processes.
   - roles: HR Managers, Team Leaders, Training Coordinators
   - references: https://learn.microsoft.com/viva/insights/org-team-insights/leader-reports

Improved Metric Reporting for Leadership
The shift to a four-week average for metric reports will allow leaders to make more informed decisions based on longer-term trends rather than short-term fluctuations. This can enhance strategic planning and resource allocation.
   - next-steps: Leadership teams should familiarize themselves with the new metric reporting format and adjust their performance review processes accordingly. They should also communicate these changes to their teams to ensure everyone understands the new metrics.
   - roles: Executives, Department Heads, Business Analysts
   - references: https://learn.microsoft.com/viva/insights/org-team-insights/leader-reports

User Experience Optimization
The design and content changes aimed at improving user experience can lead to increased engagement with the platform. By making the reports more intuitive, users are likely to spend more time analyzing the data, leading to better decision-making.
   - next-steps: IT teams should conduct user training sessions to familiarize staff with the new design and content. Additionally, gathering user feedback post-implementation can help further refine the experience.
   - roles: IT Administrators, User Experience Designers, Training Coordinators
   - references: https://learn.microsoft.com/viva/insights/org-team-insights/leader-reports

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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