MC888872 – Microsoft OneDrive: New prompt to confirm deletion of shared items and updated prompt for local mass item deletions

Product:

Microsoft 365 admin center, OneDrive

Platform:

Online, US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, User impact, Admin impact

Links:

415705

Details:

Summary:
OneDrive is introducing a new confirmation prompt for deleting shared items and an updated prompt for mass local deletions, with rollout starting mid-September 2024. Admins can set policies to manage these prompts, which are enabled by default. No admin action is required before the rollout.

Details:
Coming soon for Microsoft OneDrive Sync: When users are about to delete shared items, a new prompt will ask users to confirm the deletion. When users are about to mass delete local items, an updated prompt will ask users to confirm the deletion. This message applies to OneDrive on Windows desktop.
This message is associated with Microsoft 365 Roadmap ID 415705.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-September 2024 and expect to complete by early October 2024.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-09-13

updated:
2024-09-13

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

Deletion Confirmation Prompts
Users may experience confusion or frustration due to the new confirmation prompts when attempting to delete shared items or mass delete local items, potentially leading to delays in their workflow.
   - roles: End Users, IT Support
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=415705

Policy Management
Admins may face challenges in managing user expectations and support requests if they do not communicate the changes effectively, leading to increased workload and potential dissatisfaction among users.
   - roles: IT Admins, End Users
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=415705

Configutation Options**

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explanation for non-techies**

Microsoft OneDrive is introducing a couple of new features that will affect how users delete files, especially shared and multiple local files. Imagine you're cleaning out your closet. You might be tempted to toss everything into a donation box without a second thought. However, before you do, someone taps you on the shoulder and asks, "Are you sure you want to get rid of these items?" This pause gives you a moment to reconsider and ensure you're not accidentally giving away something important.

Similarly, OneDrive will now prompt users with a confirmation message when they try to delete shared files or a large number of local files at once. Previously, users could delete shared files without any additional prompts, much like tossing items from your closet without a second glance. Now, before you delete, OneDrive will ask you to confirm, ensuring that you're aware of the action you're about to take. This is particularly useful in preventing accidental deletions of important shared documents.

For those managing the system, such as IT admins, you can think of these prompts as a safety net. Admins have the ability to set policies that control these prompts, much like setting rules for how often you want to be reminded about cleaning your closet. By default, these prompts are enabled, but admins can adjust settings to ensure users cannot bypass them. They can also set a threshold for what counts as a "mass deletion," similar to deciding how many items you need to consider before deciding to clean out your closet.

This change will start rolling out in mid-September 2024 and is expected to be available worldwide by early October 2024. It's important for organizations to inform their users about these new prompts and update any related documentation. While no immediate action is required from admins before the rollout, being aware of these changes will help in supporting users who might have questions or need assistance with the new confirmation dialogs.