MC887373 – (Updated) Microsoft Purview: Minor encrypted message portal design updates, URL to remain the same

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check before: 2024-10-31

Product:

Microsoft 365 Apps, Purview Communication Compliance

Platform:

Online, US Instances, Web, World tenant

Status:

Change type:

Admin impact, Feature update, Updated message, User impact

Links:

Details:

Summary:
The Microsoft Purview Message Encryption portal will have minor design updates to match Purview branding, with changes including updated fonts, colors, controls, and UI layout. Rollout begins late October 2024 and completes by late December 2024. Organizations should update training and documentation as needed.

Details:
Updated October 23, 2024: The Microsoft Purview Message Encryption portal will undergo minor design updates to align with Purview branding. Organizations may need to update training and documentation accordingly.
Microsoft will be updating fonts, colors, controls, and more to align with Purview branding. These changes are designed to enhance the user experience without causing any disruptions.
We will be proceeding with the minor design updates on the portal (fonts, colors, controls and more). These changes are to align with Purview branding and should not disrupt users.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out late October 2024 (previously mid-October) and expect to complete by late December 2024 (previously mid-December).

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Scope:
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Release Phase:

Created:
2024-09-11

updated:
2025-01-15

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summary for non-techies**

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Direct effects for Operations**

User Interface Changes
Users may struggle to navigate the updated UI due to changes in button locations and design elements, leading to confusion and decreased productivity.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/10/23/microsoft-purview-message-encryption-portal-design-updates/

Training and Documentation Updates
Existing training materials may become outdated, resulting in users not being aware of the new features and layout, which can hinder effective use of the portal.
   - roles: Training Coordinators, End Users
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/10/23/microsoft-purview-message-encryption-portal-design-updates/

User Experience Disruption
Minor design updates may lead to temporary disruptions in user experience as users adapt to the new layout and features, potentially causing frustration.
   - roles: End Users, Customer Service Representatives
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/10/23/microsoft-purview-message-encryption-portal-design-updates/

Support Ticket Increase
An increase in support tickets may occur as users encounter issues or confusion with the new design, leading to additional workload for IT support teams.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/10/23/microsoft-purview-message-encryption-portal-design-updates/

Change Management Challenges
Without proper preparation, the organization may face challenges in managing the change effectively, leading to resistance from users and potential operational inefficiencies.
   - roles: Change Managers, Project Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/10/23/microsoft-purview-message-encryption-portal-design-updates/

Configutation Options**

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Opportunities**

User Training and Documentation Updates
With the minor design updates to the Microsoft Purview Message Encryption portal, there is an opportunity to enhance user training materials and documentation. This can include creating visual guides or interactive tutorials that help users adapt to the new interface, thereby improving user experience and reducing support requests.
   - next-steps: Conduct a review of existing training materials and identify areas that require updates. Collaborate with the training department to develop new resources and schedule training sessions.
   - roles: Training Coordinator, IT Support Staff, End Users
   - references: https://docs.microsoft.com/en-us/microsoft-365/compliance/purview-message-encryption?view=o365-worldwide

Feedback Mechanism for UI Changes
Implementing a feedback mechanism for users to report their experiences with the new UI changes can provide valuable insights. This could lead to further refinements in the user interface and overall user satisfaction, as well as identify any pain points that need to be addressed post-update.
   - next-steps: Set up a feedback collection tool (like Microsoft Forms or a dedicated email) and promote it to users after the update. Analyze feedback regularly and prioritize changes based on user input.
   - roles: Product Manager, UX Designer, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/29/introducing-feedback-tools-in-microsoft-365/

Streamlined IT Administrative Tasks
The design updates may allow for streamlined IT administrative tasks, such as easier navigation for managing encryption settings and user permissions. This can lead to increased efficiency for IT administrators who manage these settings regularly.
   - next-steps: Evaluate the current administrative processes and identify areas where the new UI can simplify tasks. Provide feedback to Microsoft if any processes remain cumbersome after the update.
   - roles: IT Administrator, Compliance Officer, Security Officer
   - references: https://techcommunity.microsoft.com/t5/security-compliance-identity/what-s-new-in-microsoft-purview/ba-p/3680276

Potentional Risks**

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IT Security**

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explanation for non-techies**

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change history

DatePropertyoldnew
2024-10-24MC MessagesUpdated October 11, 2024: The Microsoft Purview Message Encryption portal will undergo minor design updates to align with Purview branding. Organizations may need to update training and documentation accordingly.
Microsoft will be updating fonts, colors, controls, and more to align with Purview branding. These changes are designed to enhance the user experience without causing any disruptions.
We will be proceeding with the minor design updates on the portal (fonts, colors, controls and more). These changes are to align with Purview branding and should not disrupt users.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out mid-October 2024 and expect to complete by mid-December 2024.
Updated October 23, 2024: The Microsoft Purview Message Encryption portal will undergo minor design updates to align with Purview branding. Organizations may need to update training and documentation accordingly.
Microsoft will be updating fonts, colors, controls, and more to align with Purview branding. These changes are designed to enhance the user experience without causing any disruptions.
We will be proceeding with the minor design updates on the portal (fonts, colors, controls and more). These changes are to align with Purview branding and should not disrupt users.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out late October 2024 (previously mid-October) and expect to complete by late December 2024 (previously mid-December).
2024-10-24MC Last Updated10/11/2024 23:35:512024-10-23T22:59:13Z
2024-10-24MC SummaryMicrosoft Purview's Message Encryption portal will have minor design updates to match Purview branding, with changes like updated fonts, colors, and controls. Rollout starts mid-October 2024 and should end by mid-December 2024. Organizations may need to update their training and documentation. The portal's URL will remain unchanged.The Microsoft Purview Message Encryption portal will have minor design updates to match Purview branding, with changes including updated fonts, colors, controls, and UI layout. Rollout begins late October 2024 and completes by late December 2024. Organizations should update training and documentation as needed.
2024-10-12MC MessagesUpdated September 16, 2024: Based on customer feedback, we have determined we will not be moving forward with the domain change as originally communicated. Users will not see a new URL and will continue to see outlook.office365.com/Encryption as they do today. Thank you for your feedback.
We will be proceeding with the minor design updates on the portal (fonts, colors, controls and more). These changes are to align with Purview branding and should not disrupt users.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out mid-October 2024 and expect to complete by mid-December 2024.
Updated October 11, 2024: The Microsoft Purview Message Encryption portal will undergo minor design updates to align with Purview branding. Organizations may need to update training and documentation accordingly.
Microsoft will be updating fonts, colors, controls, and more to align with Purview branding. These changes are designed to enhance the user experience without causing any disruptions.
We will be proceeding with the minor design updates on the portal (fonts, colors, controls and more). These changes are to align with Purview branding and should not disrupt users.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out mid-October 2024 and expect to complete by mid-December 2024.
2024-10-12MC How AffectUsers will see minor design changes within the UI.Users will see minor design changes within the UI.
This isn't the final or complete list, but here are some prominent changes that users will notice:
1. Removed the bottom button bar.
2. Moved the emoji button to the formatting bar.
3. Relocated the toggle formatting option button to the top bar.
4. Updated the insert table control to allow size entry.
2024-10-12MC Last Updated09/17/2024 00:53:282024-10-11T23:35:51Z
2024-10-12MC SummaryThe Microsoft Purview Message Encryption portal will not change domains as previously planned but will undergo minor design updates to align with Purview branding. These changes, expected to roll out from mid-October to mid-December 2024, should not disrupt users. Organizations may need to update training and documentation accordingly.Microsoft Purview's Message Encryption portal will have minor design updates to match Purview branding, with changes like updated fonts, colors, and controls. Rollout starts mid-October 2024 and should end by mid-December 2024. Organizations may need to update their training and documentation. The portal's URL will remain unchanged.
2024-09-17MC prepareEducate users to recognize and expect static.microsoft as a key domain for Microsoft cloud experiences. Users can learn more about the .microsoft domain in What is cloud.microsoft? - Microsoft Support
If your organizational websites, tools, or other materials reference the old URL outlook.office365.com/Encryption, those links will be automatically redirected. It would be good practice to update those assets and any documentation with screenshots to avoid user confusion.
Admins should ensure that connections to *.static.microsoft are not blocked from their clients and enterprise networks. This recommendation should require no action if you are following standard Microsoft network guidance on domains and service endpoints
https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide
https://learn.microsoft.com/microsoft-365/enterprise/urls-and-ip-address-ranges
https://messageencryption.purview.static.microsoft/
https://support.microsoft.com/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b
https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961
You may consider updating training and documentation as appropriate.
---Summary of original message---
The Microsoft Purview Message Encryption portal provides access to encrypted messages sent from your organization's users to external recipients. The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first-party authenticated SaaS products and experiences. With this rollout, selected Microsoft products and scenarios will transition to a similar static.microsoft domain, in parallel with the previous domains. As part of this transition, the design of the portal (fonts, colors, controls, and more) will be adjusted to align with Purview branding and domain change.
2024-09-17MC MessageTagNamesFeature update, User impact, Admin impactUpdated message, Feature update, User impact, Admin impact
2024-09-17MC SummaryThe Microsoft Purview Message Encryption portal is moving to the ".microsoft" domain by late 2024. Users will be redirected to the new domain automatically, with no action required. Organizations should update references and ensure the new domain is not blocked. The portal's design will also be updated.The Microsoft Purview Message Encryption portal will not change domains as previously planned but will undergo minor design updates to align with Purview branding. These changes, expected to roll out from mid-October to mid-December 2024, should not disrupt users. Organizations may need to update training and documentation accordingly.
2024-09-17MC Last Updated09/11/2024 01:23:072024-09-17T00:53:28Z
2024-09-17MC MessagesThe Microsoft Purview Message Encryption portal provides access to encrypted messages sent from your organization's users to external recipients. The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first-party authenticated SaaS products and experiences. With this rollout, selected Microsoft products and scenarios will transition to a similar static.microsoft domain, in parallel with the previous domains. As part of this transition, the design of the portal (fonts, colors, controls, and more) will be adjusted to align with Purview branding and domain change.
Microsoft Purview Message Encryption portal (https://MessageEncryption.purview.static.microsoft)
A full list of products and scenarios already being delivered on the static.microsoft domain can be found at Unified cloud.microsoft domain for Microsoft 365 apps - Microsoft 365 Enterprise | Microsoft Learn.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out mid-October 2024 and expect to complete by mid-December 2024.
Updated September 16, 2024: Based on customer feedback, we have determined we will not be moving forward with the domain change as originally communicated. Users will not see a new URL and will continue to see outlook.office365.com/Encryption as they do today. Thank you for your feedback.
We will be proceeding with the minor design updates on the portal (fonts, colors, controls and more). These changes are to align with Purview branding and should not disrupt users.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out mid-October 2024 and expect to complete by mid-December 2024.
2024-09-17MC TitleMicrosoft Purview: Message Encryption portal transitioning to the ".microsoft" domain by the end of 2024(Updated) Microsoft Purview: Minor encrypted message portal design updates, URL to remain the same
2024-09-17MC How AffectUsers that receive encrypted messages that have a link to open the mail in the encrypted message portal will be redirected to applications under static.microsoft domains gradually and automatically. No specific user action is required. Links to the previous domains are backwards compatible and will continue to be supported. Users may notice that the new application domains are lacking the .com extension, which is by design, because .microsoft is Microsoft's own top-level domain. This exclusivity allows for additional security and protection against spoofing.
This change is on by default.
Users will see minor design changes within the UI.

Last updated 1 month ago

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