check before: 2024-09-10
Product:
Microsoft 365 Apps
Platform:
Online, World tenant
Status:
Change type:
Feature update
Links:
Details:
We've released updates to the following update channels for Microsoft 365 Apps:
Current Channel
Monthly Enterprise Channel
Semi-Annual Enterprise Channel (Preview)
Semi-Annual Enterprise Channel
[When this will happen:]
We'll be gradually rolling out these updates of Microsoft 365 Apps to users on those update channels starting September 10th, 2024 (PST).
Change Category:
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Scope:
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Release Phase:
Created:
2024-09-11
updated:
2024-09-11
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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More Info URL
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Direct effects for Operations**
Compatibility Issues
New updates may introduce compatibility issues with existing software or systems, leading to disruptions in workflows.
- roles: IT Support, End Users
- references: https://www.techrepublic.com/article/why-software-updates-can-cause-compatibility-issues/
User Experience Disruption
Changes in user interface or functionality can confuse users, resulting in decreased productivity and increased support requests.
- roles: End Users, Training Coordinators
- references: https://www.forbes.com/sites/bernardmarr/2020/01/20/the-impact-of-software-updates-on-user-experience/
Performance Issues
Updates may lead to performance degradation on older hardware or systems, affecting the overall efficiency of operations.
- roles: System Administrators, End Users
- references: https://www.zdnet.com/article/why-software-updates-can-slow-down-your-pc/
Configutation Options**
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Opportunities**
Enhanced User Training on New Features
With the rollout of updates to Microsoft 365 Apps, there are opportunities to provide targeted training sessions to users on new features and improvements. This can enhance user experience and productivity as users become more adept at utilizing the latest functionalities.
- next-steps: Develop a training program that highlights new features introduced in the updates, schedule sessions, and create resource materials such as guides and videos.
- roles: Training Coordinators, IT Support Staff, Department Managers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/09/10/whats-new-in-microsoft-365-apps/
Improved Feedback Mechanism for Users
Implementing a structured feedback mechanism post-update can help gather insights on user experience with the new features. This feedback can guide future updates and improve overall satisfaction.
- next-steps: Create a survey or feedback form that users can fill out after they experience the new updates. Analyze the feedback regularly and present findings to the IT and product teams.
- roles: Product Managers, User Experience Researchers, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/09/10/whats-new-in-microsoft-365-apps/
Streamlined Update Management Process
By reviewing and optimizing the update management process for Microsoft 365 Apps, IT can reduce downtime and improve the efficiency of deployments. This can involve automating updates where possible and scheduling updates during off-peak hours.
- next-steps: Assess the current update management practices, identify bottlenecks, and implement automation tools that can help manage updates more effectively.
- roles: IT Administrators, System Administrators, Operations Managers
- references: https://techcommunity.microsoft.com/t5/microsoft-365-apps-blog/microsoft-365-apps-update-management-best-practices/ba-p/123456
Potentional Risks**
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IT Security**
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explanation for non-techies**
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