MC882271 – Exchange Online: New Groups experience default update in Outlook on the web and new Outlook for windows (archived)

Microsoft Exchange Logo

check before: 2024-10-01

Product:

Exchange, Microsoft 365 Groups, Outlook

Platform:

Online, Web, World tenant

Status:

Change type:

Feature update, User impact

Links:

Details:

Summary:
The new Groups experience in Outlook will become the default in early October 2024, with rollout completion by late November 2024. Users will access Groups via the navigation bar, and the old experience will be unavailable. The update includes a central destination for group activities and additional features like recommended actions and recent files. Preparation involves user notification and documentation updates.

Details:
The new Groups experience will become the default groups experience in Microsoft Outlook on the web and new Outlook for Windows.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out in early October 2024 and expect to complete by end late November 2024

Change Category:
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Scope:
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Release Phase:

Created:
2024-09-04

updated:
2024-09-04

Task Type

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Direct effects for Operations**

User Interface Change
Users will lose access to the old Groups experience, which may lead to confusion and frustration as they adapt to the new navigation and features without prior preparation.
   - roles: End Users, IT Support
   - references: https://support.microsoft.com/office/get-started-with-microsoft-365-groups-in-outlook-b86c141b-39cf-49d9-a4db-124c3d786204ID0EBJ=Talk, https://support.microsoft.com/topic/try-the-new-groups-in-outlook-02e9d556-45cb-481d-9a8a-d4b59c0cc945

Reduced Productivity
The transition to the new Groups experience may disrupt users' workflows, leading to decreased productivity as they learn to navigate the new interface and features.
   - roles: End Users, Team Leaders
   - references: https://support.microsoft.com/office/get-started-with-microsoft-365-groups-in-outlook-b86c141b-39cf-49d9-a4db-124c3d786204ID0EBJ=Talk, https://support.microsoft.com/topic/try-the-new-groups-in-outlook-02e9d556-45cb-481d-9a8a-d4b59c0cc945

Training and Documentation Gaps
Without prior notification and documentation updates, users may struggle to understand the new features and functionalities, leading to reliance on IT support for assistance.
   - roles: End Users, IT Support
   - references: https://support.microsoft.com/office/get-started-with-microsoft-365-groups-in-outlook-b86c141b-39cf-49d9-a4db-124c3d786204ID0EBJ=Talk, https://support.microsoft.com/topic/try-the-new-groups-in-outlook-02e9d556-45cb-481d-9a8a-d4b59c0cc945

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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