MC878423 – Product transitions to the cloud.microsoft domain – August 2024

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check before: 2024-08-30

Product:

Microsoft 365 Apps, Microsoft 365 for the web, Outlook, Teams

Platform:

Developer, Online, Web, World tenant

Status:

Change type:

User impact, Admin impact

Links:

Details:

Summary:
Microsoft products Excel, PowerPoint, and Word are now available on the cloud.microsoft domain, which will soon redirect from previous domains. No user action is needed as links are backwards compatible. Organizations should update references and ensure *.cloud.microsoft is unblocked to prepare for this transition.

Details:
The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first-party authenticated SaaS products and experiences. This post is to inform admins that the following Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains.

Microsoft Excel (https://excel.cloud.microsoft)
Microsoft PowerPoint (https://powerpoint.cloud.microsoft)
Microsoft Word (https://word.cloud.microsoft)
A full list of product experiences already being delivered on this domain can be found here: Unified cloud.microsoft domain for Microsoft 365 apps - Microsoft 365 Enterprise | Microsoft Learn.
[When this will happen:]
The services above are already available on cloud.microsoft, in parallel to their previous domains. You can expect the previous domains to be redirected to cloud.microsoft in the coming months.

Change Category:
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Scope:
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Release Phase:

Created:
2024-08-31

updated:
2024-08-31

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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additional Info URL

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Direct effects for Operations**

Domain Transition Impact
Users may experience confusion due to the change in domain from previous URLs to cloud.microsoft, potentially leading to miscommunication or errors in accessing applications.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide, https://support.microsoft.com/en-us/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b

Application Compatibility
In-house developed Teams apps may fail to function properly if not updated to accommodate the new domain, leading to disruptions in workflow.
   - roles: Developers, End Users
   - references: https://devblogs.microsoft.com/microsoft365dev/action-required-ensure-your-microsoft-teams-apps-are-ready-for-upcoming-domain-changes/

Network Configuration Issues
If connections to .cloud.microsoft are blocked, users will be unable to access Microsoft 365 applications, resulting in downtime and productivity loss.
   - roles: Network Administrators, End Users
   - references: https://learn.microsoft.com/microsoft-365/enterprise/urls-and-ip-address-ranges

User Education Gap
Without proper communication and education about the new domain, users may not recognize the cloud.microsoft domain, leading to security risks and phishing susceptibility.
   - roles: End Users, IT Support
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961

Redirect Issues
If organizational materials referencing old URLs are not updated, users may face confusion or delays due to reliance on outdated links, impacting their efficiency.
   - roles: Content Managers, End Users
   - references: https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide

Configutation Options**

Update References
Organizations should update any references to the old URLs in their materials to avoid user confusion.
   - technical instructions: Review all internal and external documentation, websites, and tools for references to the old domains and update them to the new cloud.microsoft URLs.
   - references: https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide

Unblock cloud.microsoft Domain
Ensure that connections to .cloud.microsoft are not blocked from client and enterprise networks.
   - technical instructions: Check firewall and network settings to confirm that .cloud.microsoft is allowed. Adjust settings if necessary to permit access.
   - references: https://learn.microsoft.com/microsoft-365/enterprise/urls-and-ip-address-ranges

Educate Users
Inform users about the new cloud.microsoft domain and its significance for Microsoft cloud experiences.
   - technical instructions: Distribute communication materials or hold training sessions to explain the transition and what users should expect.
   - references: https://support.microsoft.com/en-us/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b

Prepare Teams Apps
Partner with developers to ensure in-house Teams apps are ready for the domain changes.
   - technical instructions: Review the guidance provided in the Microsoft Teams app documentation and implement necessary changes to ensure compatibility with the new domain.
   - references: https://devblogs.microsoft.com/microsoft365dev/action-required-ensure-your-microsoft-teams-apps-are-ready-for-upcoming-domain-changes/

Monitor Redirects
Keep track of the automatic redirects from old domains to cloud.microsoft to ensure functionality.
   - technical instructions: Test old URLs to confirm they redirect correctly to the new cloud.microsoft URLs and monitor for any issues.
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961

Opportunities**

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Potentional Risks**

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IT Security**

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** AI generated content. This information is not reliable.

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