MC877369 – Microsoft Graph API will include usage metrics for Microsoft Copilot for Microsoft 365

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft Graph, Microsoft Viva Insights, Teams

Platform:

Developer, Online, Web, World tenant

Status:

In development

Change type:

Admin impact, New feature, Updated message

Links:

MC724835
396562

Details:

Summary:
The Microsoft Graph API will soon include Microsoft Copilot for Microsoft 365 usage metrics, enabling customized reporting and analytics. The rollout begins in September 2024 for Public Preview and March 2025 for General Availability. This update is associated with Microsoft 365 Roadmap ID 396562 and MC724835. No admin action is required before the rollout.

Details:
Updated October 25, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: Microsoft Copilot for Microsoft 365 usage in your tenant will be added to the Microsoft Graph API to facilitate the creation of customized reporting and analytics. Metrics included in the Graph API will match those available in the Copilot for Microsoft 365 usage report in the Microsoft 365 admin center, including tenant-level count of enabled users and active users, as well as last activity date per user (totals for each Microsoft 365 app and a grand total). A Microsoft Copilot for Microsoft 365 license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 396562 and with MC724835 Microsoft 365 admin center Usage report: Microsoft Copilot with Graph-grounded chat (Preview) (published March 2024).
[When this will happen:]
Public Preview: We will begin rolling out early September 2024 and expect to complete by mid-September 2024.
General Availability (Worldwide): We will begin rolling out early March 2025 (previously early November) and expect to complete by late March 2025 (previously late November).

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2024-08-30

updated:
2024-10-26

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Increased User Metrics Reporting
The introduction of usage metrics for Microsoft Copilot in the Graph API may lead to confusion among users if they are not prepared for the changes in reporting and analytics. Users may misinterpret the new metrics, leading to incorrect assumptions about their usage and engagement with Microsoft 365 applications.
   - roles: Microsoft 365 Admin, End Users
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=396562, https://aka.ms/Copilot/MSWorksCouncilsArticle

Potential Overload of Admin Responsibilities
With the new metrics being available, admins may face an increased workload in analyzing and reporting on the new data. If they are not prepared for this change, it could lead to delays in decision-making and strategy formulation regarding Microsoft Copilot adoption.
   - roles: Microsoft 365 Admin, IT Operations Manager
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=396562, https://aka.ms/Copilot/MSWorksCouncilsArticle

Configutation Options**

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Data Protection**

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explanation for non-techies**

Microsoft is enhancing its Graph API to include usage metrics for Microsoft Copilot within Microsoft 365. This change will allow organizations to create customized reports and analytics based on how Copilot is being used. Imagine you are a manager trying to understand how a new tool in your office is being utilized by your team. Just like you might use a time-tracking app to see how many hours each team member spends on different projects, the Microsoft Graph API will now let you see how many users are actively using Copilot, which apps they are using it with, and when they last used it.

This feature will roll out in two phases: a Public Preview in September 2024 and General Availability in March 2025. Once available, it will automatically integrate into your system without requiring any immediate action from your IT department. Think of it like a software update on your smartphone that happens overnight; you wake up to find new features ready to use.

The new metrics will include data such as the number of users who have Copilot enabled, how many are actively using it, and usage details for specific Microsoft 365 apps like Teams, Word, and Excel. This is similar to having a dashboard in your car that shows not just how much fuel you have left, but also your average speed and distance traveled, giving you a fuller picture of your driving habits.

For those managing IT resources, this update will provide valuable insights into how Copilot is being adopted across the organization, helping to inform future decisions about training and resource allocation. It's like having a report card that not only shows grades but also highlights areas where students excel or need improvement, allowing for targeted interventions.

No immediate action is required from administrators, but it's a good idea to inform relevant teams about this upcoming change and update any documentation that might be affected. This proactive step is akin to notifying your team about a new office policy that will soon take effect, ensuring everyone is prepared and informed.