check before: 2024-09-30
Product:
Microsoft Viva, Microsoft Viva Engage
Platform:
Online, World tenant
Status:
Change type:
User impact, Retirement
Links:
Details:
Summary:
Starting September 30, 2024, classic Viva Engage will retire inline PDF viewing in external networks and non-connected communities, requiring users to download PDFs to view them. User interface changes include a generic preview with a download prompt. No action is needed, but upgrading to Native Mode is advised.
Details:
Starting September 30, 2024, classic Microsoft Viva Engage users in external networks and communities not connected to Microsoft 365 groups will need to download PDFs attached to Viva Engage threads to view them.
Change Category:
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Scope:
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Release Phase:
Created:
2024-08-29
updated:
2024-08-29
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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Direct effects for Operations**
Inline PDF Viewing Retirement
Users will no longer be able to view PDFs inline and will need to download them instead, leading to potential delays in accessing information.
- roles: End Users, Content Creators
- references: https://learn.microsoft.com/viva/engage/overview-native-mode
User Interface Changes
The user interface will change to display a generic preview with a download prompt, which may confuse users accustomed to inline viewing.
- roles: End Users, Support Staff
- references: https://learn.microsoft.com/viva/engage/overview-native-mode
Increased Download Frequency
Users will have to download PDFs more frequently, which may disrupt workflow and lead to frustration.
- roles: End Users, Project Managers
- references: https://learn.microsoft.com/viva/engage/overview-native-mode
Need for User Training
Users may require additional training to adapt to the new process of downloading PDFs, impacting productivity.
- roles: End Users, Training Coordinators
- references: https://learn.microsoft.com/viva/engage/overview-native-mode
Encouragement to Upgrade to Native Mode
Without upgrading to Native Mode, users will face limitations in PDF viewing, which could lead to dissatisfaction with the platform.
- roles: Admins, End Users
- references: https://learn.microsoft.com/viva/engage/overview-native-mode
Configutation Options**
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Potentional Risks**
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IT Security**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
