check before: 2024-08-01

Product:

OneDrive, Purview Communication Compliance, Purview Information Protection

Platform:

Android, iOS, mobile, Online, US Instances, World tenant

Status:

In development

Change type:

New feature, User impact, Admin impact

Links:

407386

Details:

Summary:
OneDrive Mobile will soon support viewing PDFs with sensitivity labels in read-only mode for authorized users. The feature, part of Microsoft 365 Roadmap ID 407386, will roll out between late August and late October 2024, requiring no admin action prior to rollout.

Details:
Coming soon to Microsoft OneDrive: OneDrive users will be able to open PDF files protected with sensitivity labels from Microsoft Purview Information Protection and read them using OneDrive mobile apps in read-only mode. Only authorized users will be able to access these PDF files.
This message is associated with Microsoft 365 Roadmap ID 407386.
[When this will happen:]
Public Preview: We will begin rolling out late August 2024 and expect to complete by late August 2024.
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early September 2024 and expect to complete by late October 2024.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2024-08-28

updated:
2024-08-28

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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Pictures

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Direct effects for Operations**

User Access Issues
Users may experience confusion or frustration if they are not informed about the new read-only mode for PDFs with sensitivity labels, leading to potential access issues for unauthorized users.
   - roles: End Users, IT Support
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407386

Documentation Gaps
Lack of updated documentation regarding the new feature may lead to users not understanding how to access or utilize the new functionality effectively, impacting user experience.
   - roles: End Users, Training Coordinators
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407386

Increased Support Requests
Without prior notification, the rollout may lead to an increase in support requests from users facing issues with the new PDF viewing feature, straining IT resources.
   - roles: IT Support, Help Desk Staff
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407386

Configutation Options**

Restrict Access to PDF Files with Sensitivity Labels
Control who can access PDF files with sensitivity labels by configuring permissions in Microsoft Purview Information Protection.
   - technical instructions: 1. Go to the Microsoft Purview compliance portal. 2. Navigate to 'Information protection'. 3. Select the sensitivity label you want to configure. 4. Under 'Permissions', set the users or groups that can access the labeled content.
   - references: https://learn.microsoft.com/en-us/microsoft-365/compliance/information-protection?view=o365-worldwide

Disable Viewing of PDFs in OneDrive Mobile
If necessary, you can disable the feature that allows viewing of PDFs with sensitivity labels in OneDrive mobile apps.
   - technical instructions: 1. Access the Microsoft 365 admin center. 2. Go to 'Settings' > 'Org settings'. 3. Under 'Services', select 'OneDrive'. 4. Disable the option for mobile access to sensitive content.
   - references: https://learn.microsoft.com/en-us/microsoft-365/admin/admin-overview/admin-settings?view=o365-worldwide

Notify Users of Changes
Inform users about the upcoming changes regarding PDF viewing in OneDrive mobile apps to ensure they are prepared.
   - technical instructions: 1. Draft a communication plan. 2. Use Microsoft Teams or email to notify users. 3. Include details about the new feature and any actions they may need to take.
   - references: https://learn.microsoft.com/en-us/microsoft-365/admin/admin-overview/communicate-with-your-users?view=o365-worldwide

Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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** AI generated content. This information is not reliable.

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