check before: 2024-09-30
Product:
OneDrive
Platform:
Online, Web, World tenant
Status:
Launched
Change type:
Feature update, User impact
Links:
Details:
Summary:
An improved search experience is coming to OneDrive for the web, enabling users to find files more efficiently with new filters and a clickable location column. Rollout starts late September 2024, completing by late October 2024, and requires no admin action.
Details:
Coming soon for Microsoft OneDrive for the web: Improved search experience for finding files stored in your OneDrive, shared folders, and document libraries.
This message is associated with Microsoft 365 Roadmap ID 395379.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late September 2024 and expect to complete by late October 2024.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-08-28
updated:
2025-01-15
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Search Functionality Improvement
Users may experience confusion or frustration if they are not aware of the new search filters and functionalities, leading to inefficiencies in locating files.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=395379
User Training and Documentation
Lack of updated training materials may result in users not utilizing the new features effectively, causing a decline in productivity.
- roles: End Users, Training Coordinators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=395379
Increased Support Queries
The introduction of new features without prior notification may lead to an increase in support queries as users seek assistance with the changes.
- roles: Support Staff, IT Administrators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=395379
Configutation Options**
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Opportunities**
Enhanced User Experience through Improved Search Functionality
The improved search experience in OneDrive allows users to quickly filter files by type and date, enhancing their ability to locate documents efficiently. This can significantly reduce time spent searching for files, leading to increased productivity.
- next-steps: Communicate the new search features to all users, provide training sessions or resources to familiarize them with the new functionality, and encourage feedback to continuously improve user experience.
- roles: All Employees, Project Managers, Team Leaders
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=395379
Reduction in IT Support Requests
With the new search capabilities, users are less likely to experience frustration when searching for files, which can lead to a decrease in IT support requests related to file retrieval issues. This can free up IT resources for other tasks.
- next-steps: Monitor the volume of IT support tickets related to file searches post-rollout and analyze the data to determine if there is a significant decrease. Adjust IT support strategies accordingly.
- roles: IT Support Staff, Help Desk Administrators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=395379
Streamlined Documentation and Training Processes
The introduction of the new search features provides an opportunity to update user documentation and training materials, ensuring that all users are aware of how to utilize the new functionalities effectively.
- next-steps: Review and update existing documentation to reflect the new search features, and create a training module or FAQ section to assist users in adapting to the changes.
- roles: Training Coordinators, Documentation Specialists, IT Administrators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=395379
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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