MC870995 – Plan for Change: New design for Intune Company Portal app for Windows (archived)

Intune Icon

check before: 2024-09-30

Product:

Intune

Platform:

Online, World tenant

Status:

Change type:

User impact, Admin impact

Links:

MC798311

Details:

Summary:
In late September 2024, the Intune Company Portal app for Windows will receive a new design, enhancing user experience without altering functionality. Organizations should review the blog and update documentation as needed. A preview is available for testing.

Details:
As mentioned in MC798311, in late September 2024, the Intune Company Portal app for Windows will be updated with a new, modernized design, offering an improved user experience while maintaining the same functionality. Read the blog to learn more: New look for Intune Company Portal app for Windows

Change Category:
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Scope:
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Release Phase:

Created:
2024-08-24

updated:
2024-08-24

Task Type

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Docu to Check

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MS How does it affect me

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Direct effects for Operations**

User Interface Confusion
Users may experience confusion or frustration due to the new design if they are not prepared for the change, potentially leading to decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/09/01/whats-new-in-intune-company-portal-app-for-windows/

Documentation Mismatch
If IT documentation is not updated in time, users may struggle to find relevant information, leading to increased support requests and user dissatisfaction.
   - roles: IT Administrators, End Users
   - references: https://aka.ms/Intune/Windows-CP-redesign

Increased Support Load
Unprepared changes may lead to a spike in support tickets as users encounter issues or questions about the new design, overwhelming IT support resources.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://go.microsoft.com/fwlink/?linkid=2272709&clcid=0x409

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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** AI generated content. This information must be reviewed before use.

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Last updated 1 month ago

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