check before: 2024-09-30
Product:
Intune
Platform:
Online, World tenant
Status:
Change type:
User impact, Admin impact
Links:
Details:
Summary:
In late September 2024, the Intune Company Portal app for Windows will receive a new design, enhancing user experience without altering functionality. Organizations should review the blog and update documentation as needed. A preview is available for testing.
Details:
As mentioned in MC798311, in late September 2024, the Intune Company Portal app for Windows will be updated with a new, modernized design, offering an improved user experience while maintaining the same functionality. Read the blog to learn more: New look for Intune Company Portal app for Windows
Change Category:
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Scope:
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Release Phase:
Created:
2024-08-24
updated:
2024-08-24
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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linked item details
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Direct effects for Operations**
User Interface Confusion
Users may experience confusion or frustration due to the new design if they are not prepared for the change, potentially leading to decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/09/01/whats-new-in-intune-company-portal-app-for-windows/
Documentation Mismatch
If IT documentation is not updated in time, users may struggle to find relevant information, leading to increased support requests and user dissatisfaction.
- roles: IT Administrators, End Users
- references: https://aka.ms/Intune/Windows-CP-redesign
Increased Support Load
Unprepared changes may lead to a spike in support tickets as users encounter issues or questions about the new design, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://go.microsoft.com/fwlink/?linkid=2272709&clcid=0x409
Configutation Options**
Disable Automatic Updates
Prevent users from receiving the new design automatically by disabling automatic updates for the Intune Company Portal app.
- technical instructions: 1. Open the Microsoft Endpoint Manager admin center. 2. Navigate to Devices > Windows > Windows Update for Business. 3. Configure the update settings to disable automatic updates for the Company Portal app.
- references: https://docs.microsoft.com/en-us/mem/endpoint-manager-admin-center, https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-for-business
Restrict Manual Updates
Control when users can manually update the Intune Company Portal app to prevent them from accessing the new design until you are ready.
- technical instructions: 1. Use Group Policy or Intune to restrict access to the Microsoft Store. 2. Create a policy that limits app installations and updates for the Company Portal app specifically.
- references: https://docs.microsoft.com/en-us/mem/intune/apps/store-apps, https://docs.microsoft.com/en-us/windows/client-management/group-policy
Update IT Documentation
Ensure that all IT documentation reflects the new design and any changes in user experience or support processes.
- technical instructions: 1. Review existing documentation related to the Intune Company Portal app. 2. Update screenshots, user guides, and support articles to include the new design. 3. Communicate changes to all relevant stakeholders.
- references: https://docs.microsoft.com/en-us/mem/intune/fundamentals/documentation, https://docs.microsoft.com/en-us/mem/intune/apps/company-portal-app
Opportunities**
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Potentional Risks**
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IT Security**
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** AI generated content. This information is not reliable.
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