MC869939 – Copilot for Microsoft 365: Installed extensions will be auto-enabled to run and will support action workflows

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check before: 2024-09-15

Product:

Copilot, Microsoft 365 Copilot

Platform:

Online, Web, World tenant

Status:

In development

Change type:

New feature, User impact, Admin impact

Links:

384848

Details:

Summary:
Copilot for Microsoft 365 will auto-enable installed extensions to support action workflows, allowing users to create, update, or delete records directly. This update, associated with Roadmap ID 384848, will roll out from mid-September to mid-December 2024. Organizations should manage their extension settings and inform users about this change.

Details:
In Microsoft Copilot for Microsoft 365, We are now auto-enabling extensions (formerly Plugins) upon user installation or Admin deployment. This will help reduce the friction for users having to enable individual extensions in Copilot for Microsoft 365 before use once installed. Users will continue to have the ability to disable (switch OFF) these individual extensions where supported.

We are also introducing actions support within extensions in Copilot for Microsoft 365 to enable users to complete their workflows directly from Copilot for Microsoft 365. Users can now create, update, or delete records with extensions.
This message is associated with Microsoft 365 Roadmap ID 384848.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-September 2024 and expect to complete mid-December 2024.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-08-23

updated:
2024-08-23

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Direct effects for Operations**

Auto-Enabled Extensions
Users may experience unexpected behavior from auto-enabled extensions, leading to confusion or errors in workflows if the extensions are not properly configured or tested beforehand.
   - roles: End Users, IT Administrators
   - references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=384848

Workflow Disruption
The ability to create, update, or delete records directly from Copilot may lead to unintentional data changes or loss if users are not adequately informed about the new functionalities and their implications.
   - roles: End Users, Data Managers
   - references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=384848

User Training and Documentation
Lack of preparation and communication regarding the changes may result in users being unaware of how to effectively use the new features, leading to decreased productivity and increased support requests.
   - roles: End Users, Training Coordinators
   - references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=384848

Configutation Options**

Manage Extension Settings
Admins can manage the settings for extensions in Copilot for Microsoft 365 using Integrated Apps.
   - technical instructions: Navigate to the Microsoft 365 admin center > Settings > Integrated apps > Manage apps. Review and adjust the settings for installed extensions.
   - references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide

Disable Auto-Enabled Extensions
Users can disable individual extensions that are auto-enabled in Copilot for Microsoft 365.
   - technical instructions: In Copilot for Microsoft 365, go to the extensions section, find the extension you want to disable, and toggle the switch to OFF.
   - references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide

User Notification and Documentation Update
Organizations should inform users about the auto-enabling of extensions and update relevant documentation.
   - technical instructions: Draft a communication plan to notify users about the changes and update internal documentation to reflect the new extension management process.
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=384848

Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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** AI generated content. This information is not reliable.

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