MC868915 – Update to Viva Learning – SAP SuccessFactors integration configuration process

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check before: 2024-08-01

Product:

Microsoft Viva, Microsoft Viva Learning

Platform:

Online, World tenant

Status:

Change type:

Feature update, Admin impact

Links:

Details:

Summary:
The Viva Learning - SAP SuccessFactors integration process is being updated to improve the admin setup experience. The rollout will begin in late August 2024 and is expected to complete by mid-September 2024. The update consolidates configuration steps, automates data collection and updates, and requires no immediate action but suggests preparing updated training and documentation.

Details:
We are updating the Admin experience for our new Viva Learning - SuccessFactors integration set-up experience. We are planning to upgrade all existing customers to the new experience by September 2024,
[When this will happen:]
General Availability (Worldwide): We will begin rolling out in late August 2024 and expect to complete by mid-September 2024.

Change Category:
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Scope:
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Release Phase:

Created:
2024-08-22

updated:
2024-08-22

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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Direct effects for Operations**

User Experience Disruption
If the update is rolled out without proper preparation, users may face confusion due to changes in the interface and processes, leading to potential delays in accessing learning resources.
   - roles: End Users, Learning Administrators
   - references: https://learn.microsoft.com/viva/learning/sfsf-add-as-content-source, https://learn.microsoft.com/viva/learning/successfactors-integration-add-as-content-source

Training and Documentation Gaps
Without updated training and documentation prior to the rollout, users and administrators may struggle to adapt to the new integration process, resulting in inefficient use of the system.
   - roles: Training Coordinators, IT Support Staff
   - references: https://learn.microsoft.com/viva/learning/sfsf-add-as-content-source, https://learn.microsoft.com/viva/learning/successfactors-integration-add-as-content-source

Configutation Options**

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** AI generated content. This information is not reliable.

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