MC868914 – Microsoft Teams | Shifts app: Users must enable reminders for upcoming shifts and clocking in/out (Android users)

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check before: 2024-08-22

Product:

Teams, Teams Shifts

Platform:

Android, Online, World tenant

Status:

Change type:

New feature, User impact

Links:

Details:

Summary:
Android users of Microsoft Teams Shifts app must enable reminders for shifts and clocking in/out immediately due to API changes. A pop-up will guide users to enable this in the OS settings, with an alternative option available in the Shifts settings page.

Details:
This message applies to frontline workers and managers using Android devices. if you are not using Android devices and frontline worker functionality, you can ignore this message.
Effective immediately for the Microsoft Teams Shifts app on Android devices: To continue receiving reminders for upcoming shifts and clock in/clock out, all Android users (managers and workers) must enable reminders in their device's operating system. This change is due to Google's changes to Android's API 34.

Change Category:
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Scope:
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Release Phase:

Created:
2024-08-22

updated:
2024-08-22

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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Pictures

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Direct effects for Operations**

Reminder Functionality
If users do not enable reminders, they will miss notifications for upcoming shifts and clocking in/out, leading to potential attendance issues.
   - roles: Frontline Workers, Managers
   - references: https://learn.microsoft.com/microsoftteams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams, https://support.microsoft.com/office/clock-in-and-out-with-shifts-ae7b676c-7666-46c7-9f68-85ff54acec8b

User Experience Disruption
Dismissal of the pop-up may lead to confusion and frustration among users, as they may not understand how to enable reminders later, impacting their workflow.
   - roles: Frontline Workers, Managers
   - references: https://support.microsoft.com/office/get-started-in-shifts-5f3e30d8-1821-4904-be26-c3cd25a497d6, https://support.microsoft.com/office/what-is-shifts-f8efe6e4-ddb3-4d23-b81b-bb812296b821

Configutation Options**

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** AI generated content. This information is not reliable.

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