check before: 2024-09-17
Product:
Windows 365
Platform:
Android, iOS, Web, Windows Desktop, World tenant
Status:
Change type:
User impact, Admin impact
Links:
Details:
Summary:
Starting September 2024, Windows 365 app and Remote Desktop clients will transition to the new Windows App. Users will receive updates through their respective stores, ensuring feature parity and enhanced user experience. No action is required for the update, but preparation is recommended.
Details:
Starting in September 2024, users of the Windows 365 app and Remote Desktop clients for Android, iOS, macOS, Windows and Web will be part of a transition to the Windows App. The Windows app has been in public preview for Windows 365 users since November 2023, with the option for end users to toggle the Windows App preview from the Windows 365 app.
Change Category:
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Scope:
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Release Phase:
Created:
2024-08-20
updated:
2024-08-20
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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MS Blog Link
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Direct effects for Operations**
User Experience Disruption
If users are not prepared for the transition, they may experience confusion or frustration due to changes in the interface and functionality of the new Windows App, leading to decreased productivity.
- roles: End Users, Help Desk Staff
- references: https://learn.microsoft.com/windows-app/get-started-connect-devices-desktops-apps, https://support.microsoft.com/topic/cbb0d4d5-69d4-4f00-b050-6dc7a02d02d0
Increased Support Requests
Unprepared users may encounter issues during the transition, resulting in a surge of support requests to the help desk, straining IT resources and impacting response times.
- roles: Help Desk Staff, IT Support Managers
- references: https://learn.microsoft.com/windows-app/get-started-connect-devices-desktops-apps?tabs=windows-avd%2Cwindows-w365%2Cwindows-devbox%2Cmacos-rds%2Cmacos-pc&pivots=windows-365, https://aka.ms/windowsapp
Compatibility Issues
Without proper testing and preparation, users may face compatibility issues with existing applications or workflows, leading to potential disruptions in their daily tasks.
- roles: End Users, System Administrators
- references: https://learn.microsoft.com/windows-app/get-started-connect-devices-desktops-apps?tabs=macos-avd%2Cmacos-w365%2Cwindows-devbox%2Cmacos-rds%2Cmacos-pc&pivots=windows-365, https://support.microsoft.com/topic/cbb0d4d5-69d4-4f00-b050-6dc7a02d02d0
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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** AI generated content. This information is not reliable.
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