check before: 2024-08-16
Product:
Intune, Microsoft 365 admin center
Platform:
iOS, mobile, World tenant
Status:
Change type:
User impact, Admin impact, Retirement
Links:
Details:
Summary:
Microsoft Intune will soon require iOS/iPadOS 16 or higher after the release of iOS/iPadOS 18. Organizations managing iOS/iPadOS devices should check Intune reporting to identify affected devices and users, and use Intune controls to manage OS versions. Apple User Enrollment with Company Portal support is ending.
Details:
As mentioned in MC803005, later this year, we expect iOS 18 and iPadOS 18 to be released by Apple. Microsoft Intune, including the Intune Company Portal and Intune app protection policies (APP, also known as MAM), will require iOS/iPadOS 16 and higher shortly after the iOS/iPadOS 18 release.
Change Category:
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Scope:
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Release Phase:
Created:
2024-08-16
updated:
2024-08-16
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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linked item details
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Direct effects for Operations**
Device Compatibility Issues
Devices that cannot upgrade to iOS/iPadOS 16 will be unsupported, leading to potential loss of access to Intune services.
- impacted roles: IT Administrators, End Users
- references: https://learn.microsoft.com/mem/intune/fundamentals/manage-os-versions" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/mem/intune/fundamentals/manage-os-versions, https://support.apple.com/guide/ipad/supported-models-ipad213a25b2/16.0/ipados/16.0
Increased Support Requests
Users may experience issues with device management and require assistance, leading to increased workload for IT support.
- impacted roles: IT Support Staff, End Users
- references: https://www.microsoft.com/microsoft-365/microsoft-365-and-office-resources, https://aka.ms/ADE_userless_support
Loss of User Enrollment Features
The end of Apple User Enrollment with Company Portal may lead to confusion and difficulties in device management for users.
- impacted roles: IT Administrators, End Users
- references: https://aka.ms/Intune/Apple-User-Enrollment-support, https://learn.microsoft.com/mem/intune/fundamentals/manage-os-versions" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/mem/intune/fundamentals/manage-os-versions
Potential Security Risks
Outdated devices may pose security vulnerabilities if not managed properly, impacting organizational security posture.
- impacted roles: Security Officers, IT Administrators
- references: https://learn.microsoft.com/mem/intune/fundamentals/manage-os-versions" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/mem/intune/fundamentals/manage-os-versions, https://support.apple.com/guide/iphone/supported-models-iphe3fa5df43/16.0/ios/16.0
User Experience Degradation
Users on unsupported OS versions may face degraded performance or inability to use certain applications, affecting productivity.
- impacted roles: End Users, IT Administrators
- references: https://www.microsoft.com/microsoft-365/microsoft-365-and-office-resources, https://learn.microsoft.com/mem/intune/fundamentals/manage-os-versions" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/mem/intune/fundamentals/manage-os-versions
Potentional Risks**
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IT Security**
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** AI generated content. This information is not reliable.
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