check before: 2024-07-20
Product:
Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook
Platform:
Online, US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
New feature, User impact
Links:
Details:
Summary:
The new Microsoft Outlook update allows users to quickly navigate to folders using the Ctrl+Y shortcut and typing the folder name. This feature is rolling out from late July to mid-September 2024 and will be on by default. No admin action is required for the rollout.
Details:
Coming soon for new Microsoft Outlook for Windows and the web: When focused on the folder pane, users will be able to press Ctrl+Y and the first letter of the folder name to quickly navigate to a folder.
If a user enters the same letter multiple times, the selection will jump to the next matching folder.
Users can enter all or part of specific folder names. For example: Press Ctrl+Y and enter "dele" to jump to the "Deleted Items" folder.
This message is associated with Microsoft 365 Roadmap ID 403108.
[When this will happen:]
General Availability (Worldwide): We began rolling out late July 2024 and expect to complete by late August 2024.
General Availability (GCC, GCC High, DoD): We will begin rolling out late August 2024 and expect to complete by mid-September 2024.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-08-13
updated:
2024-08-13
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased user efficiency in navigating folders
- Users will be able to access folders more quickly, potentially reducing the time spent on email management.
- IT support may see a decrease in requests related to folder navigation issues.
- Potential for user confusion or errors
- Users unfamiliar with the new shortcut may inadvertently navigate to incorrect folders, leading to miscommunication or lost emails.
- IT administrators may need to provide additional training or resources to help users adapt to the new feature.
- Impact on IT Services and Users
- Changes in user behavior and expectations
- Users may expect similar shortcuts across other applications, leading to increased requests for feature parity.
- This could result in a demand for updates or changes in other Microsoft 365 services.
- Documentation and communication requirements
- IT administrators will need to update internal documentation and user guides to reflect the new shortcut.
- Communication to users about the change will be essential to minimize confusion and ensure smooth adoption.
Roles Most Impacted:
- IT Administrators
- End Users (Employees using Outlook)
- Help Desk Support Staff
** AI generated content. This information is not reliable.
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Last updated 1 month ago
