check before: 2024-08-15

Product:

Copilot, Microsoft 365 Copilot, Outlook

Platform:

Android, iOS, Mac, mobile, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, User impact

Links:

372895

Details:

Summary:
Outlook's new feature, Schedule with Copilot, allows enterprise users with Copilot licenses to schedule meetings directly from an email thread. It's rolling out in mid to late August 2024 for the new Outlook for Windows and Outlook on the web. No action is required to prepare for this release.

Details:
You can now schedule a meeting or event directly from an email thread, using Schedule with Copilot in the new Outlook for Windows and Outlook on the web.

This message is associated with Microsoft 365 Roadmap ID 372895
[When this will happen:]

General Availability: We will begin rolling out in mid-August 2024 and expect to complete by late August 2024. This applies to enterprise users with Copilot licenses.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2024-08-13

updated:
2024-08-13

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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additional Info URL

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explanation for non-techies**

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Direct effects for Operations**

User Experience Disruption
Users may experience confusion or frustration if the new feature does not function as expected, leading to delays in scheduling meetings and potential miscommunication.
   - roles: End Users, IT Support Staff
   - references: https://prod.support.services.microsoft.com/office/quickly-create-a-meeting-invitation-from-an-email-discussion-in-outlook-31a44dfa-62bb-4751-82c4-14327a26759f, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=372895

Increased Support Requests
The introduction of the new feature may lead to an increase in support requests from users unfamiliar with the functionality, impacting IT support resources.
   - roles: IT Support Staff, End Users
   - references: https://prod.support.services.microsoft.com/office/quickly-create-a-meeting-invitation-from-an-email-discussion-in-outlook-31a44dfa-62bb-4751-82c4-14327a26759f, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=372895

Configutation Options**

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Data Protection**

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** AI generated content. This information must be reviewed before use.

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