check before: 2024-08-01
Product:
Defender, Defender for Office 365, Defender XDR, Exchange
Platform:
Online, US Instances, World tenant
Status:
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Defender for Office 365 introduces Bulk Senders Insight, a tool to optimize bulk email management. It helps admins fine-tune bulk email policies by simulating the optimal bulk complaint level and identifying potential issues. Rollout begins mid-August 2024 with no admin action required before then.
Details:
Bulk emails play a crucial role in modern enterprise communications. Determining the right balance of these messages-what should be allowed and what should be blocked-poses a significant challenge. Many organizations default to standard settings, often leading to issues like false positives (FP) and false negatives (FN) in email.
With Bulk Senders Insight in Microsoft Exchange Online Protection powered by Microsoft Defender for Office 365, admins will have a simulation tool that empowers them to fine-tune bulk email policies. This tool offers real-time simulations to help identify the optimal BCL (bulk complaint level) and potential FPs and FNs based on user preferences across your tenant. By simulating changes in BCL and Simulation Sender Quality, potential issues like FP and FN can be identified and mitigated, ensuring efficient email communications aligned with user preferences.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out mid-August 2024 and expect to complete by mid-September 2024.
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Release Phase:
Created:
2024-08-10
updated:
2024-08-10
Task Type
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MS How does it affect me
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Direct effects for Operations**
- Direct Impact on IT Operations
- Introduction of Bulk Senders Insight may require adjustments in existing email filtering policies.
- Potential for increased workload for IT administrators as they analyze simulation results and adjust policies accordingly.
- Role Impacted: IT Administrators, Email System Administrators.
- The simulation tool may lead to a temporary increase in false positives or negatives if admins do not promptly adjust settings based on insights.
- This could disrupt email communications, affecting business operations and user productivity.
- Role Impacted: IT Operations Managers, Help Desk Support.
- Direct Impact on IT Services and Users
- Users may experience changes in email delivery patterns, particularly if admins decide to modify the Bulk Complaint Level (BCL) thresholds based on simulation results.
- This could lead to legitimate bulk emails being blocked or misclassified, impacting communication with clients and partners.
- Role Impacted: End Users, Business Unit Managers.
- The rollout of the new feature may necessitate updates to training materials and user documentation to ensure users understand potential changes in email handling.
- This could lead to confusion among users if not communicated effectively, resulting in increased support requests.
- Role Impacted: Training Coordinators, IT Support Staff.
References:
- Microsoft Learn: [Bulk senders insight - Microsoft Defender for Office 365](https://learn.microsoft.com/defender-office-365/anti-spam-bulk-senders-insight)
- Microsoft Community Hub: [Introducing Bulk Senders Insight: Optimizing Bulk Email Management for Enterprises](https://techcommunity.microsoft.com/t5/microsoft-defender-for-office/introducing-bulk-senders-insight-optimizing-bulk-email/ba-p/4193963)
** AI generated content. This information is not reliable.
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