check before: 2024-08-20
Product:
Microsoft Viva, Microsoft Viva Goals
Platform:
World tenant, Online
Status:
Change type:
User impact, Retirement
Links:
Details:
Summary:
The Microsoft Viva Goals integration with Zapier is retiring in September 2024, affecting workflow automation. No admin action is needed, but users should be informed and documentation updated.
Details:
We will be retiring the Microsoft Viva Goals integration with Zapier feature. This change is part of Microsoft's ongoing commitment to enhance security standards and ensure the highest level of data protection for our users.
Change Category:
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Scope:
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Release Phase:
Created:
2024-08-06
updated:
2024-08-06
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Direct effects for Operations**
- Impact on IT Operations
- Disruption of automated workflows that rely on Zapier integration with Microsoft Viva Goals.
- Roles impacted: IT Operations Team, Workflow Automation Specialists
- Reference: [Microsoft Viva Goals Documentation](https://www.microsoft.com/en-us/microsoft-viva/goals)
- Impact on IT Services
- Potential increase in manual processes for users who previously relied on Zapier for task automation.
- Roles impacted: Service Desk, IT Support Staff
- Reference: [Zapier Integration Overview](https://zapier.com/apps/microsoft-viva/integrations)
- Impact on IT Users
- Users may experience decreased productivity due to the loss of automated task management and reporting features.
- Roles impacted: End Users, Project Managers, Team Leaders
- Reference: [User Experience with Microsoft Viva Goals](https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-goals/ba-p/2181230)
- Impact on IT Administrators
- Increased support requests from users needing assistance in adapting to the removal of the integration.
- Roles impacted: IT Administrators, Change Management Team
- Reference: [Change Management Best Practices](https://www.itil.org/en/ITIL-4-Foundation)
- Dependencies and Interdependencies
- Other Microsoft services that may be affected include Microsoft Teams and Power Automate, which could lead to a broader impact on organizational workflows.
- Roles impacted: IT Architects, Integration Specialists
- Reference: [Microsoft Teams and Power Automate Integration](https://www.microsoft.com/en-us/microsoft-365/blog/2021/03/02/introducing-power-automate-in-teams/)
Opportunities**
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Potentional Risks**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago
