MC851615 – (Updated) Compose in the Microsoft Edge sidebar is being retired

Product:

Entra, Microsoft 365 suite, Microsoft Edge

Platform:

World tenant, Windows Desktop

Status:

Change type:

Retirement, Updated message, User impact

Links:

Details:

Summary:
The Compose feature in Microsoft Edge for Business sidebar will be retired in late August, 2024, affecting users with an Entra ID. No action is required, but informing users is suggested.

Details:
Updated August 6, 2024: We have updated the timing of this change to show as originally intended. We apologize for any inconvenience this may have caused.
Starting in late August 2024, the Compose feature in the Microsoft Edge for Business sidebar will be retired. As a result, users signed in with an Entra ID will no longer have access to the Compose tab on the Edge sidebar. We plan to continue to invest our development resources into bringing new writing capabilities to Edge in the future.
[When this will happen:]
Late August 2024

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Release Phase:

Created:
2024-08-06

updated:
2024-08-07

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Direct effects for Operations**

- Impact on IT Operations
- Potential increase in support tickets related to user confusion or dissatisfaction due to the removal of the Compose feature.
- Roles impacted: IT Support Staff, Helpdesk Technicians
- Need for monitoring and adjusting IT service management processes to handle user feedback and inquiries.
- Roles impacted: IT Operations Managers, Service Desk Managers

- Impact on IT Services
- Dependency on Microsoft Edge for Business may require updates to training materials and documentation to reflect the removal of the Compose feature.
- Roles impacted: IT Trainers, Documentation Specialists
- Integration with other Microsoft 365 services may be affected, requiring a review of workflows that utilize the Compose feature.
- Roles impacted: IT Service Architects, Business Analysts

- Impact on IT Users
- Users may experience a disruption in their workflow, especially those who relied on the Compose feature for writing tasks directly within the Edge sidebar.
- Roles impacted: End Users, Content Creators, Marketing Teams
- Users may need to adapt to alternative writing tools or methods, leading to a potential decrease in productivity during the transition period.
- Roles impacted: All users within the organization

- Impact on IT Administrators
- Administrators may need to proactively communicate the change to users, requiring additional time and resources for user education and support.
- Roles impacted: IT Administrators, Change Managers
- Increased responsibility for managing user expectations and addressing concerns regarding the removal of a feature that may have been integral to their daily tasks.
- Roles impacted: IT Change Managers, User Experience Managers

- Dependencies and Interdependencies
- The retirement of the Compose feature may necessitate a review of related applications and services within the Microsoft 365 suite to ensure compatibility and functionality.
- Roles impacted: IT Integration Specialists, Application Managers
- Collaboration tools and communication platforms may need to be assessed for alternative writing capabilities to fill the gap left by the Compose feature.
- Roles impacted: IT Collaboration Managers, Project Managers

References:
- Microsoft 365 Updates: [Microsoft 365 Blog](https://www.microsoft.com/en-us/microsoft-365/blog/)
- Microsoft Edge for Business: [Microsoft Edge Enterprise](https://www.microsoft.com/en-us/edge/business)

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