check before: 2024-08-01
Product:
Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook
Platform:
Mac, Online, Web, World tenant
Status:
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
Outlook is updating to automatically hide duplicate contacts, with rollouts starting late August 2024 and ending mid-October 2024. This affects Outlook on the web and new Outlook for Windows, while other versions will show all contacts. No admin action is needed, but users should be informed.
Details:
Updated September 12, 2024: We have updated the rollout timeline below. Thank you for your patience.
Microsoft Outlook on the web and new Outlook for Windows are enhancing users' experience by automatically hiding contacts that are exact duplicates or proper subsets of other contacts. This means that if you have multiple entries for the same person, Outlook will consolidate them, keeping only the most complete contact visible. This update aims to declutter your contact list, making it easier to navigate and manage.
[When this will happen:]
Public Preview: We will begin rolling out late August 2024 and expect to complete by late September 2024.
General Availability (Worldwide): We will begin rolling out early September 2024 (late September) and expect to complete by mid-October 2024 (late September).
Change Category:
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Scope:
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Release Phase:
Created:
2024-07-26
updated:
2024-09-13
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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Direct effects for Operations**
Contact Visibility Changes
Users may struggle to find contacts they frequently use if duplicates are hidden, leading to confusion and potential delays in communication.
- roles: End Users, Customer Support Representatives
- references: https://support.microsoft.com/office/import-and-export-outlook-email-contacts-and-calendar-92577192-3881-4502-b79d-c3bbada6c8ef
Manual Review Requirement
Users will need to manually review contacts in classic Outlook to identify hidden duplicates, which can be time-consuming and may lead to errors.
- roles: End Users, IT Support Staff
- references: https://support.microsoft.com/office/import-and-export-outlook-email-contacts-and-calendar-92577192-3881-4502-b79d-c3bbada6c8ef
User Training and Documentation
Lack of prior notification may result in users being unaware of the changes, necessitating additional training and updates to documentation to mitigate confusion.
- roles: End Users, Training Coordinators
- references: https://support.microsoft.com/office/import-and-export-outlook-email-contacts-and-calendar-92577192-3881-4502-b79d-c3bbada6c8ef
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-09-13 | MC Messages | Microsoft Outlook on the web and new Outlook for Windows are enhancing users' experience by automatically hiding contacts that are exact duplicates or proper subsets of other contacts. This means that if you have multiple entries for the same person, Outlook will consolidate them, keeping only the most complete contact visible. This update aims to declutter your contact list, making it easier to navigate and manage.
[When this will happen:] Public Preview: We will begin rolling out late August 2024 and expect to complete by late September 2024. General Availability (Worldwide): We will begin rolling out late September 2024 and expect to complete by late September 2024. | Updated September 12, 2024: We have updated the rollout timeline below. Thank you for your patience.
Microsoft Outlook on the web and new Outlook for Windows are enhancing users' experience by automatically hiding contacts that are exact duplicates or proper subsets of other contacts. This means that if you have multiple entries for the same person, Outlook will consolidate them, keeping only the most complete contact visible. This update aims to declutter your contact list, making it easier to navigate and manage. [When this will happen:] Public Preview: We will begin rolling out late August 2024 and expect to complete by late September 2024. General Availability (Worldwide): We will begin rolling out early September 2024 (late September) and expect to complete by mid-October 2024 (late September). |
| 2024-09-13 | MC Title | Microsoft Outlook: Contact deduplication | (Updated) Microsoft Outlook: Contact deduplication |
| 2024-09-13 | MC Last Updated | 07/26/2024 00:41:28 | 2024-09-13T01:30:33Z |
| 2024-09-13 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2024-09-13 | MC Summary | Outlook is updating to automatically hide exact or proper subset duplicate contacts, streamlining contact lists. The update will roll out from late August to September 2024 for Outlook on the web and new Outlook for Windows. Other Outlook clients will show all contacts, and synchronization will occur across all platforms. Hidden duplicates can be accessed and exported from classic Outlook clients. No admin action is required, but users should be informed. | Outlook is updating to automatically hide duplicate contacts, with rollouts starting late August 2024 and ending mid-October 2024. This affects Outlook on the web and new Outlook for Windows, while other versions will show all contacts. No admin action is needed, but users should be informed. |
Last updated 2 weeks ago
