check before: 2024-08-01
Product:
Copilot, Exchange, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft 365 for the web, Outlook, Teams
Platform:
Online, US Instances, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
New feature, User impact
Links:
Details:
Summary:
The new Microsoft Outlook will integrate an AI-powered Intelligent recap feature from Microsoft Teams, allowing users to access AI-generated meeting notes and tasks directly from the Outlook calendar. This feature is available for new Outlook for Windows and the web, with full access depending on license status. Rollout begins mid-August 2024.
Details:
Coming soon for new Microsoft Outlook: Intelligent recap is an AI-powered feature from Microsoft Teams that will help users catch up on missed meetings with AI-generated notes, follow-up tasks, name mentions, topics, chapters, speaker identification, and more. This feature can now be directly accessed from the calendar in new Outlook. This message applies to new Outlook for Windows and new Outlook for the web. All new Outlook users will be able to access Recap artifacts in Outlook, with the specific artifacts available depending on their license status. Users with Microsoft Teams Premium or Microsoft Copilot for Microsoft 365 licenses will see the full set of Recap artifacts. Users without Teams Premium or Copilot for Microsoft 365 licenses will see the basic set of Recap artifacts, such as recordings, transcription, and shared files.
This message is associated with Microsoft 365 Roadmap ID 403099.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-August 2024 and expect to complete by late August 2024.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-07-26
updated:
2024-08-09
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Confusion and Misuse of Features
Users may be confused about the new Intelligent recap feature, leading to misuse or underutilization of the tool, especially if they are not familiar with AI-generated content.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=403099
Increased Support Tickets
The introduction of the Intelligent recap feature may lead to an increase in support tickets as users encounter issues or have questions about the new functionality, impacting IT resources.
- roles: IT Support Staff, Helpdesk Personnel
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=403099
License Management Issues
Users without the appropriate licenses may not have access to the full features of Intelligent recap, leading to frustration and potential workflow disruptions.
- roles: End Users, License Administrators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=403099
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 months ago
