*For this entry exists the more relevant or more recent entry MC946793
check before: 2024-08-01
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Android, iOS, Online, US Instances, World tenant
Status:
Change type:
Admin impact, Feature update, Updated message, User impact
Links:
Details:
Summary:
Updated November 15, 2024: After further review we have decided not to proceed with this change at this time. We apologize for any inconvenience.
Details:
Updated November 15, 2024: After further review we have decided not to proceed with this change at this time. We apologize for any inconvenience.
This feature update expands how Microsoft Outlook for iOS and Android gives external recipient warnings.
[When this will happen:]
We will communicate via Message center when we are ready to proceed.
Change Category:
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Scope:
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Release Phase:
Created:
2024-07-25
updated:
2024-11-16
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Microsoft planned an update for Outlook on iOS and Android to allow organizations to create a list of internal email domains for external recipient warnings, but decided not to proceed with it at this time.
Direct effects for Operations**
External Recipient Warnings
Without preparation, users may not be aware of the new external recipient warning feature, leading to potential miscommunication with external contacts.
- roles: End Users, IT Support
- references: https://review.learn.microsoft.com/Exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips?branch=pr-en-us-3931#external-recipients-mailtip-offline-domain-configuration
User Experience
Changes in MailTip behavior may confuse users who are accustomed to the previous system, resulting in frustration and decreased productivity.
- roles: End Users, Training Coordinators
- references: https://review.learn.microsoft.com/Exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips?branch=pr-en-us-3931#external-recipients-mailtip-offline-domain-configuration
Documentation Updates
Failure to update internal documentation regarding the new MailTip settings may lead to inconsistent information being provided to users.
- roles: Documentation Managers, IT Support
- references: https://review.learn.microsoft.com/Exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips?branch=pr-en-us-3931#external-recipients-mailtip-offline-domain-configuration
Administrative Settings
If the new administrative setting is not communicated, IT administrators may not configure it correctly, leading to ineffective external recipient warnings.
- roles: IT Administrators, Compliance Officers
- references: https://review.learn.microsoft.com/Exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips?branch=pr-en-us-3931#external-recipients-mailtip-offline-domain-configuration
User Training
Without prior notice, users may not receive adequate training on the new feature, resulting in improper use and potential security risks.
- roles: End Users, Training Coordinators
- references: https://review.learn.microsoft.com/Exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips?branch=pr-en-us-3931#external-recipients-mailtip-offline-domain-configuration
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-11-16 | MC Last Updated | 10/23/2024 23:27:12 | 2024-11-15T19:57:58Z |
| 2024-11-16 | MC Messages | Updated October 22, 2024: We have updated the content. Thank you for your patience.
This feature update expands how Microsoft Outlook for iOS and Android gives external recipient warnings. [When this will happen:] General Availability (Worldwide, GCC, GCC High, DOD): We will begin rolling out mid-August 2024 and expect to complete by late November 2024 (previously late September). | Updated November 15, 2024: After further review we have decided not to proceed with this change at this time. We apologize for any inconvenience.
This feature update expands how Microsoft Outlook for iOS and Android gives external recipient warnings. [When this will happen:] We will communicate via Message center when we are ready to proceed. |
| 2024-11-16 | MC End Time | 01/06/2025 09:00:00 | 2024-11-22T09:00:00Z |
| 2024-11-16 | MC Summary | The message details an update for Microsoft Outlook for iOS and Android, expanding external recipient warnings with a new administrative setting for internal domains. Rollout starts mid-August 2024 and ends late November 2024. Organizations should manage external domain lists and inform users about the update. | Updated November 15, 2024: After further review we have decided not to proceed with this change at this time. We apologize for any inconvenience. |
| 2024-10-24 | MC Messages | Updated October 10, 2024: We have updated the rollout timeline below. Thank you for your patience.
This feature update expands how Microsoft Outlook for iOS and Android gives external recipient warnings when the client cannot reach the MailTip service. [When this will happen:] General Availability (Worldwide, GCC, GCC High, DOD): We will begin rolling out mid-August 2024 and expect to complete by late November 2024 (previously late September). | Updated October 22, 2024: We have updated the content. Thank you for your patience.
This feature update expands how Microsoft Outlook for iOS and Android gives external recipient warnings. [When this will happen:] General Availability (Worldwide, GCC, GCC High, DOD): We will begin rolling out mid-August 2024 and expect to complete by late November 2024 (previously late September). |
| 2024-10-24 | MC How Affect | When your organization has external recipient MailTip warnings enabled, results will be cached from the MailTip service in the users' phones local databases, enabling Outlook to use these results to make determinations when it is unable to reach the MailTips service, such as when a user's device is offline.
A new optional administrative setting (InternalDomains) allows your organization to configure a list of internal domains to inform the external recipients warning in Outlook for iOS and Android when the MailTip service cannot be reached, such as when a user is offline. If the client is unable to reach the MailTip service, cached results are not available, and an internal domain list is not provided, Outlook will compare the domain of the sending account to the domain of each recipient. This feature update is available by default. | A new optional administrative setting (InternalDomains) allows your organization to configure a list of internal domains to inform the external recipients warning in Outlook for iOS and Android. If set, this list of domains will be used to make determinations for external recipient warnings rather than the MailTip service
This feature update is available by default. |
| 2024-10-24 | MC Last Updated | 10/11/2024 01:56:11 | 2024-10-23T23:27:12Z |
| 2024-10-24 | MC prepare | Manage the option to provide a list of external domains to provide external recipient MailTip warnings by Outlook for iOS and Android. For more information, see External recipients MailTip offline domain configuration.
You may want to notify your users about this change and update any relevant documentation as appropriate. https://review.learn.microsoft.com/Exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips?branch=pr-en-us-3931#external-recipients-mailtip-offline-domain-configuration | Manage the option to provide a list of external domains to provide external recipient MailTip warnings by Outlook for iOS and Android. For more information, see External recipients MailTip domain configuration.
You may want to notify your users about this change and update any relevant documentation as appropriate. https://review.learn.microsoft.com/Exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips?branch=pr-en-us-3931#external-recipients-mailtip-offline-domain-configuration |
| 2024-10-24 | MC Summary | The update for Microsoft Outlook for iOS and Android expands external recipient warnings when offline by caching MailTip service results and allowing a new administrative setting for internal domains. Rollout begins mid-August 2024 and ends late November 2024. Organizations should manage external domain lists and inform users. | The message details an update for Microsoft Outlook for iOS and Android, expanding external recipient warnings with a new administrative setting for internal domains. Rollout starts mid-August 2024 and ends late November 2024. Organizations should manage external domain lists and inform users about the update. |
| 2024-10-11 | MC prepare | Manage the option to provide a list of external domains to provide external recipient MailTip warnings by Outlook for iOS and Android. For more information, see External recipients MailTip offline domain configuration.
You may want to notify your users about this change and update any relevant documentation as appropriate. https://learn.microsoft.com/exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips | Manage the option to provide a list of external domains to provide external recipient MailTip warnings by Outlook for iOS and Android. For more information, see External recipients MailTip offline domain configuration.
You may want to notify your users about this change and update any relevant documentation as appropriate. https://review.learn.microsoft.com/Exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips?branch=pr-en-us-3931#external-recipients-mailtip-offline-domain-configuration |
| 2024-10-11 | MC MessageTagNames | Feature update, User impact, Admin impact | Updated message, Feature update, User impact, Admin impact |
| 2024-10-11 | MC Summary | The update for Microsoft Outlook for iOS and Android will allow external recipient warnings to function offline by caching MailTip service results, with a rollout from mid-August to late September 2024. Organizations can manage this feature by configuring a list of internal domains. Users should be informed of these changes. | The update for Microsoft Outlook for iOS and Android expands external recipient warnings when offline by caching MailTip service results and allowing a new administrative setting for internal domains. Rollout begins mid-August 2024 and ends late November 2024. Organizations should manage external domain lists and inform users. |
| 2024-10-11 | MC Last Updated | 07/25/2024 01:03:15 | 2024-10-11T01:56:11Z |
| 2024-10-11 | MC Messages | This feature update expands how Microsoft Outlook for iOS and Android gives external recipient warnings when the client cannot reach the MailTip service.
[When this will happen:] General Availability (Worldwide, GCC, GCC High, DOD): We will begin rolling out mid-August 2024 and expect to complete by late September 2024. | Updated October 10, 2024: We have updated the rollout timeline below. Thank you for your patience.
This feature update expands how Microsoft Outlook for iOS and Android gives external recipient warnings when the client cannot reach the MailTip service. [When this will happen:] General Availability (Worldwide, GCC, GCC High, DOD): We will begin rolling out mid-August 2024 and expect to complete by late November 2024 (previously late September). |
| 2024-10-11 | MC Title | External recipients MailTip offline behavior update for Microsoft Outlook for iOS and Android | (Updated) External recipients MailTip offline behavior update for Microsoft Outlook for iOS and Android |
| 2024-10-11 | MC End Time | 11/11/2024 09:00:00 | 2025-01-06T09:00:00Z |
Last updated 5 days ago
