MC832511 – Microsoft Outlook: Chat with Copilot in Outlook mobile

Outlook logo

check before: 2024-08-01

Product:

Copilot, Microsoft 365 Copilot, Outlook

Platform:

Android, iOS, Web, World tenant

Status:

Launched

Change type:

New feature, User impact

Links:

407381

Details:

Summary:
Outlook mobile will include the Microsoft Copilot feature by default for users with a qualifying license, starting early August 2024, with completion by early September 2024. The Copilot module will appear next to Mail and Calendar, or in the Apps section if the tab layout is customized. No admin action is required before the rollout.

Details:
The same Microsoft Copilot for Microsoft 365 experience already available in new Outlook for Windows, web, and classic Outlook will be available in Microsoft Outlook for iOS and Android. This feature is enabled by default for any users with a qualifying Copilot for Microsoft 365 license.

With this update, users will be able to interact (chat) with Copilot for Microsoft 365 without leaving Outlook mobile.
This message is associated with Microsoft 365 Roadmap ID 407381.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early August 2024 and expect to complete by early September 2024.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-07-24

updated:
2024-08-10

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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summary for non-techies**

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Direct effects for Operations**

User Interface Changes
The introduction of the Copilot module may confuse users who are accustomed to the existing layout, leading to potential frustration and decreased productivity as they adapt to the new interface.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407381

Increased Support Requests
The automatic rollout of the Copilot feature without prior user training may result in an increase in support requests as users encounter issues or have questions about the new functionality.
   - roles: Support Staff, IT Helpdesk
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407381

Potential Workflow Disruption
Users may experience disruptions in their workflow as they learn to integrate the new Copilot feature into their daily tasks, which could lead to temporary declines in efficiency.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407381

Configutation Options**

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Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

Microsoft is introducing a new feature called Copilot to Outlook mobile, which will be available for users with the appropriate Microsoft 365 license. This feature is expected to roll out between early August and early September 2024. Think of Copilot as a helpful assistant that you can chat with directly within your Outlook app on your phone, much like having a personal assistant who can help you manage your emails and calendar without needing to leave the app.

Imagine you're at a busy law firm or managing a team, and you have a personal assistant who sits right next to you. This assistant helps you sort through your mail, reminds you of meetings, and answers questions you might have about your schedule or tasks. Copilot in Outlook mobile works similarly, but it's digital and integrated into your phone's email app. It will appear as a new module next to your Mail and Calendar tabs, or in the Apps section if you've customized your layout.

This update will happen automatically, so there's no need for any technical setup or administrative action. However, it might be a good idea to inform your team about this new feature so they can take full advantage of it. You might also want to update any internal guides or documentation to reflect this change, ensuring everyone knows how to use Copilot effectively.

Overall, this addition aims to make managing your emails and schedule more efficient, allowing you to focus on more important tasks without getting bogged down by the details.

** AI generated content. This information must be reviewed before use.

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