*For this entry exists the more relevant or more recent entry MC899941
check before: 2024-07-01
Product:
Microsoft 365 admin center, Microsoft 365 suite
Platform:
World tenant, Online
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Starting July 2024, Microsoft 365 admins will receive notifications for self-service purchases made by users. This feature provides awareness, actionable insights, and is on by default. Admins can manage or cancel subscriptions and should familiarize themselves with the self-service purchase FAQ and policy. Rollout completes by late August 2024. No admin action is required before the rollout.
Details:
Starting in July 2024, you will receive notifications in the Microsoft 365 admin center when users make self-service purchases. This change is significant for the following reasons:
Awareness: Keeping you informed is crucial. With these notifications, you will stay updated on all activities in the tenant(s) you manage.
Actionable Insights: We aim to empower you to take necessary steps. Whether it is managing subscriptions or ensuring security and compliance for vetted products, these insights will help align with your processes
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late July 2024 and expect to complete by late August 2024.
Change Category:
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Scope:
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Release Phase:
Created:
2024-07-18
updated:
2024-08-10
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased Monitoring Requirements
- Admins will need to monitor notifications for self-service purchases actively.
- Potential for increased workload as admins may need to manage and respond to multiple subscriptions.
- Roles impacted: Global Admins, Billing Admins.
- Policy Management Adjustments
- Admins may need to review and adjust self-service purchase policies to align with organizational needs.
- Changes in policy could lead to confusion or misalignment with user expectations.
- Roles impacted: Global Admins, Compliance Officers.
- Direct Impact on IT Services
- Service Configuration Changes
- The introduction of self-service purchase notifications may require updates to existing service configurations.
- Dependencies on other IT services (e.g., billing systems, user management systems) may need to be assessed and potentially updated.
- Roles impacted: IT Service Managers, System Administrators.
- User Experience Modifications
- Users will have more autonomy in managing subscriptions, which could lead to inconsistencies in service usage.
- Increased user inquiries regarding self-service purchases may strain support resources.
- Roles impacted: Help Desk Staff, User Support Teams.
** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago