check before: 2024-08-01
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Online, US Instances, Web, World tenant
Status:
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
The new Microsoft Outlook for Windows will be generally available on August 1, 2024, for commercial accounts, with no automatic changes for current users. Organizations can control its availability and are encouraged to plan for migration. Support and resources are provided for the transition from classic to the new Outlook.
Details:
Updated July 15, 2024: We have updated the content below to show as intended. Thank you for your patience.
On August 1, 2024, the new Microsoft Outlook for Windows will transition from the Preview phase to General Availability for commercial accounts. This milestone will not affect existing users who continue to use classic Outlook for Windows; however, GA status helps organizations move forward with their migration plans. A future announcement will cover General Availability for US Government clouds (GCC, GCC High, and DoD) and availability in other sovereign clouds.
The new Outlook continues to be an opt-in experience. Please note that this update does not change any settings for your organization, will not automatically switch users from the classic version of Outlook for Windows, and will not introduce any disruptive changes. We will provide a 12-month notice prior to initiating any Microsoft-driven migration steps in managed environments. Learn more about how we are approaching our migration timeline: New Outlook for Windows: A Guide to Product Availability
Key Updates starting August 2024
The new Outlook for Windows will receive full support from Microsoft's support channels, including Assisted Support.
The app name for the classic Outlook for Windows will include "(classic)" starting from version 2407.
We understand some organizations may have specific requirements that prevent them from transitioning from the classic Outlook app at this time. The new Outlook team is eager to gather your feedback and to understand your requirements. You and your users can submit feedback through:
The Help tab in the new Outlook for Windows app
The dialog boxes that display when a user reverts to classic Outlook
Your account team (for larger organizations)
Learn more about the future features of Outlook on the Microsoft 365 Roadmap: Microsoft 365 roadmap
Side-by-side feature comparison of the classic and new Outlook: New and classic Outlook for Windows feature comparison
Resources to help with change management and enterprise adoption: New Microsoft Outlook for Windows
Recommended actions
Control availability: Organizations retain control over the new Outlook's availability. Policies can be set to hide the toggle in classic Outlook for Windows, block new mailboxes from being added, or remove new Outlook from certain Windows builds. For detailed instructions, refer to Control the installation and use of new Outlook
Learn about policy management: The new Outlook's policies are managed through mailbox policies on the primary account, as they are for Outlook on the web. IT admins may choose to preconfigure an organization account as the primary account. Learn more: Policy Management - Deploy Office
Prepare to manage updates: The new Outlook introduces features through service-based flighting, not through build updates. Features will be listed on the Microsoft 365 Roadmap, and then released into the Targeted Release ring for 30 days before beginning generally available in Standard release. Learn how to set up release options.
Transition from COM to web add-ins: COM add-ins will not be supported in the new Outlook, and organizations need to transition to web add-ins instead. A variety of equivalent web add-ins are already available, and we offer assistance for organizations who rely on COM-only add-ins. Learn more about how to Migrate from COM to web add-ins and review a list of available web add-ins.
Plan for user migration: Microsoft will provide a 12-month advance notice before initiating Microsoft-driven migrations to the new experience in managed environments. We know organizations prefer to time and drive their own upgrades. Organizations are encouraged to review these resources to help get started. IT administrators can now review and share within their organizations:
Adoption and migration resources: New Microsoft Outlook for Windows
Support content and user training for the new Outlook: Getting started with the new Outlook for Windows
Admin documentation: Overview of the new Outlook for Windows
Change Category:
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Scope:
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Release Phase:
Created:
2024-07-11
updated:
2024-08-10
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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Direct effects for Operations**
- Impact on IT Operations
- Transitioning from classic Outlook to the new Outlook may require significant changes in IT infrastructure and support processes.
- Roles impacted: IT Operations Managers, System Administrators
- Reference: [Microsoft 365 Roadmap](https://www.microsoft.com/en-us/microsoft-365/roadmap)
- Impact on IT Services
- The new Outlook will not support COM add-ins, necessitating a migration to web add-ins, which could disrupt existing workflows and integrations.
- Roles impacted: IT Service Managers, Application Support Teams
- Reference: [Migrate from COM to web add-ins](https://learn.microsoft.com/deployoffice/outlook/get-started/migrate-com-to-web-addins)
- Impact on IT Users
- Users may experience a learning curve with the new Outlook interface and features, potentially leading to decreased productivity during the transition period.
- Roles impacted: End Users, Department Managers
- Reference: [Getting started with the new Outlook for Windows](https://aka.ms/newOutlookSupportDocs)
- Impact on IT Administrators
- IT administrators will need to manage the rollout and user training for the new Outlook, which may require additional resources and time.
- Roles impacted: IT Administrators, Training Coordinators
- Reference: [Overview of the new Outlook for Windows](https://aka.ms/newOutlookAdminDocs)
- Impact on Change Management
- Organizations must establish policies to control the availability of the new Outlook, which may complicate change management processes and require additional communication with users.
- Roles impacted: Change Managers, Compliance Officers
- Reference: [Control the installation and use of new Outlook](https://aka.ms/newOutlookControlRelease)
Opportunities**
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Potentional Risks**
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Data Protection**
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Work Council statement**
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DPIA**
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** AI generated content. This information is not reliable.
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change history
| Date | Property | old | new |
| 2024-07-16 | MC Messages | On August 1, 2024, the new Microsoft Outlook for Windows will transition from the Preview phase to General Availability for commercial accounts. This milestone will not affect existing users who continue to use classic Outlook for Windows; however, GA status helps organizations move forward with their migration plans. A future announcement will cover General Availability for US Government clouds (GCC, GCC High, and DoD) and availability in other sovereign clouds.
The new Outlook continues to be an opt-in experience. Please note that this update does not change any settings for your organization, will not automatically switch users from the classic version of Outlook for Windows, and will not introduce any disruptive changes. We will provide a 12-month notice prior to initiating any Microsoft-driven migration steps in managed environments. Learn more about we are approaching our migration timeline: https://aka.ms/newOutlookTimeline Key Updates starting August 2024 The new Outlook for Windows will receive full support from Microsoft’s support channels, including Assisted Support. The app name for the classic Outlook for Windows will include “(classic)” starting from version 2407. We understand some organizations may have specific requirements that prevent them from transitioning from the classic Outlook app at this time. The new Outlook team is eager to gather your feedback and to understand your requirements. You and your users can submit feedback through: The Help tab in the new Outlook for Windows app The dialog boxes that display when a user reverts to classic Outlook Your account team (for larger organizations) Learn more about the future features of Outlook on the Microsoft 365 Roadmap: https://aka.ms/newOutlookforWindows Side-by-side feature comparison of the classic and new Outlook: https://aka.ms/newOutlookFeatureComparison Resources to help with change management and enterprise adoption: https://aka.ms/newOutlookAdoption Recommended actions Control availability: Organizations retain control over the new Outlook’s availability. Policies can be set to hide the toggle in classic Outlook for Windows, block new mailboxes from being added, or remove new Outlook from certain Windows builds. For detailed instructions, refer to https://aka.ms/newOutlookControlRelease Learn about policy management: The new Outlook’s policies are managed through mailbox policies on the primary account, as they are for Outlook on the web. IT admins may choose to preconfigure an organization account as the primary account. Learn more: Policy Management - Deploy Office Prepare to manage updates: The new Outlook introduces features through service-based flighting, not through build updates. Features will be listed on the Microsoft 365 Roadmap, and then released into the Targeted Release ring for 30 days before beginning General Availability release. Learn how to set up release options (Standard Release is now referred to General Availability.) Transition from COM to web add-ins: COM add-ins will not be supported in the new Outlook, and organizations need to transition to web add-ins instead. A variety of equivalent web add-ins are already available, and we offer assistance for organizations who rely on COM-only add-ins. Learn more about how to Migrate from COM to web add-ins and review a list of available web add-ins. Plan for user migration: Microsoft will provide a 12-month advance notice before initiating Microsoft-driven migrations to the new experience in managed environments. We know organizations prefer to time and drive their own upgrades. Organizations are encouraged to review these resources to help get started. IT administrators can now review and share within their organizations: Adoption and migration resources: https://aka.ms/newOutlookAdoption Support content and user training for the new Outlook: https://aka.ms/newOutlookSupportDocs Admin documentation: https://aka.ms/newOutlookAdminDocs | Updated July 15, 2024: We have updated the content below to show as intended. Thank you for your patience.
On August 1, 2024, the new Microsoft Outlook for Windows will transition from the Preview phase to General Availability for commercial accounts. This milestone will not affect existing users who continue to use classic Outlook for Windows; however, GA status helps organizations move forward with their migration plans. A future announcement will cover General Availability for US Government clouds (GCC, GCC High, and DoD) and availability in other sovereign clouds. The new Outlook continues to be an opt-in experience. Please note that this update does not change any settings for your organization, will not automatically switch users from the classic version of Outlook for Windows, and will not introduce any disruptive changes. We will provide a 12-month notice prior to initiating any Microsoft-driven migration steps in managed environments. Learn more about how we are approaching our migration timeline: New Outlook for Windows: A Guide to Product Availability Key Updates starting August 2024 The new Outlook for Windows will receive full support from Microsoft’s support channels, including Assisted Support. The app name for the classic Outlook for Windows will include “(classic)” starting from version 2407. We understand some organizations may have specific requirements that prevent them from transitioning from the classic Outlook app at this time. The new Outlook team is eager to gather your feedback and to understand your requirements. You and your users can submit feedback through: The Help tab in the new Outlook for Windows app The dialog boxes that display when a user reverts to classic Outlook Your account team (for larger organizations) Learn more about the future features of Outlook on the Microsoft 365 Roadmap: Microsoft 365 roadmap Side-by-side feature comparison of the classic and new Outlook: New and classic Outlook for Windows feature comparison Resources to help with change management and enterprise adoption: New Microsoft Outlook for Windows Recommended actions Control availability: Organizations retain control over the new Outlook’s availability. Policies can be set to hide the toggle in classic Outlook for Windows, block new mailboxes from being added, or remove new Outlook from certain Windows builds. For detailed instructions, refer to Control the installation and use of new Outlook Learn about policy management: The new Outlook’s policies are managed through mailbox policies on the primary account, as they are for Outlook on the web. IT admins may choose to preconfigure an organization account as the primary account. Learn more: Policy Management - Deploy Office Prepare to manage updates: The new Outlook introduces features through service-based flighting, not through build updates. Features will be listed on the Microsoft 365 Roadmap, and then released into the Targeted Release ring for 30 days before beginning generally available in Standard release. Learn how to set up release options. Transition from COM to web add-ins: COM add-ins will not be supported in the new Outlook, and organizations need to transition to web add-ins instead. A variety of equivalent web add-ins are already available, and we offer assistance for organizations who rely on COM-only add-ins. Learn more about how to Migrate from COM to web add-ins and review a list of available web add-ins. Plan for user migration: Microsoft will provide a 12-month advance notice before initiating Microsoft-driven migrations to the new experience in managed environments. We know organizations prefer to time and drive their own upgrades. Organizations are encouraged to review these resources to help get started. IT administrators can now review and share within their organizations: Adoption and migration resources: New Microsoft Outlook for Windows Support content and user training for the new Outlook: Getting started with the new Outlook for Windows Admin documentation: Overview of the new Outlook for Windows |
| 2024-07-16 | MC Title | New Microsoft Outlook for Windows is GA on August 1, 2024 | (Updated) New Microsoft Outlook for Windows is GA on August 1, 2024 |
| 2024-07-16 | MC Last Updated | 07/11/2024 03:41:07 | 2024-07-15T20:41:16Z |
| 2024-07-16 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
Last updated 1 month ago
