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MC810173 – Microsoft Teams: New administrative units (AUs) for Teams administration

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check before: 2024-08-01

Product:

Entra, Microsoft 365 admin center, Microsoft 365 Apps, Teams

Platform:

Android, iOS, Mac, Windows Desktop, World tenant

Status:

Scheduled

Change type:

New feature, User impact, Admin impact

Links:

402186

Details:

Summary:
Microsoft Teams is introducing new administrative units (AUs) to facilitate delegation of administration to specific subsets of users, enhancing management flexibility. This update, part of Microsoft 365 Roadmap ID 402186, will be available between August and September 2024. Global admins must set up AUs in the Microsoft Entra portal.

Details:
Coming soon to Microsoft Teams: New administrative units (AUs) to simplify Teams administration in the Teams admin center. AUs are a way to delegate administration to a subset of users in your organization, based on attributes such as department, location, or business unit along with help of granular role-based access control (RBAC) roles. With the help of AUs, you can create more granular and flexible management scenarios for your Teams environment. This message applies to Teams for Desktop, mobile, and Mac.
This message is associated with Microsoft 365 Roadmap ID 402186.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early August 2024 and expect to complete by early September 2024.

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Created:
2024-07-11

updated:
2024-08-08

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased complexity in administration
- Global admins will need to set up and manage new administrative units (AUs) in the Microsoft Entra portal.
- Potential for misconfiguration leading to unauthorized access or management issues.
- Role: Global Administrators
- Changes in access control and permissions
- Delegation of roles may lead to confusion among admins regarding who has access to what.
- Need for clear documentation and training on new RBAC roles and their scopes.
- Role: IT Security Team, Global Administrators

- Direct Impact on IT Services
- Service availability and performance monitoring
- New AUs may require adjustments in monitoring tools and reporting mechanisms to ensure service levels are maintained.
- Potential for service disruptions if AUs are not configured correctly.
- Role: IT Operations Team, Service Desk
- Policy management and enforcement
- Changes in policy assignment processes may lead to temporary inconsistencies in user experiences.
- Need for thorough testing of policy applications post-implementation.
- Role: Teams Administrators, IT Compliance Team

- Direct Impact on IT Users
- User experience changes
- Users may experience changes in access to Teams features based on their assigned AUs, leading to confusion or frustration.
- Communication about changes and training will be essential to mitigate user impact.
- Role: End Users, Department Managers
- Support and troubleshooting
- Increased volume of support requests as users adapt to new policies and access controls.
- IT support teams will need to be prepared for a spike in inquiries related to Teams functionality.
- Role: IT Support Team, Help Desk

References:
- Microsoft Learn: Create or delete administrative units - Microsoft Entra ID [Link](https://learn.microsoft.com/entra/identity/role-based-access-control/admin-units-manage?tabs=ms-powershell)
- Microsoft 365 Roadmap [Link](https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=402186)

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** AI generated content. This information is not reliable.

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change history

DatePropertyoldnew
2024-08-08MC Feature Status402186
All, Scheduled
Android, Scheduled
Desktop, Scheduled
iOS, Scheduled
Mac, Scheduled
Scheduled

Last updated 1 month ago

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