check before: 2024-08-13
Product:
Teams
Platform:
World tenant, Online, Windows Desktop, mobile
Status:
Change type:
New feature, Admin impact
Links:
Details:
Summary:
Tenant admins can now use the New-CsTeamsUpdateManagementPolicy command to control certain in-product messages in Microsoft Teams, such as "What's New" updates and training opportunities. This feature is currently available worldwide. For more details, visit the provided link. Prepare by informing users and updating documentation.
Details:
Some in-product messages in Microsoft Teams can now be controlled with the New-CsTeamsUpdateManagementPolicy command. Using this new feature, tenant admins can limit in-product messages relating to periodic "What's New" updates and in-person training opportunities.
[When this will happen:]
General Availability (Worldwide): This policy update is available now.
Change Category:
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Scope:
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Release Phase:
Created:
2024-07-04
updated:
2024-07-04
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Direct effects for Operations**
- Impact on IT Operations
- Potential increase in support tickets related to user confusion or frustration due to the absence of in-product messages.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Need for updates to monitoring tools to track user engagement and feedback on the new policy.
- Roles impacted: IT Operations Managers, System Administrators
- Impact on IT Services
- Changes in user training and onboarding processes due to the removal of in-product training messages.
- Roles impacted: Training Coordinators, HR Onboarding Specialists
- Possible integration issues with third-party applications that rely on in-product messages for updates or notifications.
- Roles impacted: Application Support Teams, Integration Specialists
- Impact on IT Users
- Users may miss important updates or training opportunities, leading to decreased productivity and potential skill gaps.
- Roles impacted: All Microsoft Teams Users, Department Managers
- Increased reliance on alternative communication channels (e.g., email, intranet) for updates, which may lead to information silos.
- Roles impacted: Team Leaders, Project Managers
- Impact on IT Administrators
- Additional workload for tenant admins to manage user expectations and provide alternative resources for updates and training.
- Roles impacted: Tenant Administrators, IT Policy Managers
- Requirement to develop and disseminate new documentation and communication strategies to inform users about the changes.
- Roles impacted: Documentation Specialists, Change Management Teams
- Dependencies and Interdependencies
- The change may affect user engagement metrics, which could impact future decisions on Teams feature rollouts.
- Roles impacted: Business Analysts, Product Managers
- Coordination with other IT departments (e.g., Security, Compliance) to ensure that the policy aligns with organizational standards and does not create compliance risks.
- Roles impacted: Compliance Officers, Security Analysts
For more information on the policy and its implications, refer to the official Microsoft documentation: [New-CsTeamsUpdateManagementPolicy](https://learn.microsoft.com/powershell/module/teams/new-csteamsupdatemanagementpolicy?view=teams-ps-disabledinproductmessages).
Opportunities**
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Potentional Risks**
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Data Protection**
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Work Council statement**
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DPIA**
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** AI generated content. This information is not reliable.
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Last updated 2 months ago
