check before: 2025-01-31
Product:
Microsoft Graph, Power Automate, Teams
Platform:
Developer, Online, Web, World tenant
Status:
Change type:
Admin impact, Retirement, Updated message, User impact
Links:
Details:
Summary:
Microsoft Teams' Office 365 Connectors feature will retire by the end of 2025, with a new URL structure for webhook-based connectors required by January 31, 2025. Guidance for updating URLs is provided, and users are encouraged to transition to the Workflows app in Teams.
Details:
Updated October 16, 2024: Updated information related to Office 365 Connectors Retirement in Teams - Webhook URL Migration. Thank you for your patience.
As shared in the last communication, we are publishing guidance for owners of webhook-based connectors to update their URLs with a new structure. To allow ample time for replacing URLs, connector owners will have until January 31, 2025, which is an extension from our previous deadline of December 31, 2024. See below for complete guidance.
Webhook-based connectors within the O365 Connectors service in Teams are transitioning to a new URL structure due to the implementation of further service hardening updates. During this transition, you may receive notifications to update your configured connector to use the new URL. We strongly recommend that you update your connector immediately to prevent any disruption to connector services. URLs for all webhook-based connectors must be updated by January 31, 2025 for the connectors to continue posting messages into Teams. Keep in mind the entire O365 Connectors service in Teams will be retired at the end of 2025, so consider moving your webhooks to the Workflows app within Teams to avoid conducting another migration. Documentation: Create incoming webhooks with Workflows for Microsoft Teams - Microsoft Support
Change Category:
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Scope:
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Release Phase:
Created:
2024-07-04
updated:
2024-10-17
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Webhook URL Migration
Failure to update webhook URLs by January 31, 2025, will result in disruption of services for existing connectors, leading to potential loss of important notifications and updates in Teams.
- roles: IT Administrators, Team Leaders
- references: https://learn.microsoft.com/microsoftteams/m365-custom-connectors#update-connectors-url
Connector Service Retirement
The complete retirement of the O365 Connectors service by the end of 2025 will require users to transition to the Workflows app, which may not have all the features currently available, impacting user workflows.
- roles: Developers, End Users
- references: https://prod.support.services.microsoft.com/office/create-incoming-webhooks-with-workflows-for-microsoft-teams-8ae491c7-0394-4861-ba59-055e33f75498
Notification Disruption
If webhook URLs are not updated, users will not receive critical notifications, which can lead to delays in project updates and communication breakdowns.
- roles: Project Managers, Team Members
- references: https://support.microsoft.com/office/browse-and-add-workflows-in-microsoft-teams-4998095c-8b72-4b0e-984c-f2ad39e6ba9a#:~:text=Workflows%20let%20you%20automate%20repetitive%20tasks%20or%20processes
Increased Workload for IT
The need to manage the transition to the Workflows app and assist users with the migration process may increase the workload for IT support teams, leading to potential delays in other IT operations.
- roles: IT Support Staff, System Administrators
- references: https://learn.microsoft.com/microsoftteams/m365-custom-connectors#update-connectors-url
User Experience Degradation
Users may experience a degraded experience if they are forced to adapt to the new Workflows app without adequate training or preparation, leading to frustration and decreased productivity.
- roles: End Users, Training Coordinators
- references: https://prod.support.services.microsoft.com/office/create-incoming-webhooks-with-workflows-for-microsoft-teams-8ae491c7-0394-4861-ba59-055e33f75498
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
Microsoft Teams is making some changes to how certain features work, specifically the Office 365 Connectors. Imagine this like a change in the postal system where the addresses for sending mail are being updated. If you don't update the address, your mail won't get delivered. Similarly, Microsoft is updating the "addresses" or URLs for webhook-based connectors, which are tools that allow different apps to communicate with Teams.
These webhook-based connectors need to have their URLs updated by January 31, 2025, to ensure they continue to work properly. Think of it like needing to update your contact information with your bank before they stop sending you important notifications. This change doesn't affect all connectors, just those that rely on webhooks, like Incoming Webhook and some third-party connectors.
For those who use these connectors, Microsoft is providing guidance on how to update the URLs. It's like getting a step-by-step guide on how to change your address with the postal service. After updating the URLs, users are encouraged to transition to using the Workflows app within Teams, which is a newer way to manage these connections. This is similar to switching from traditional mail to a more modern email system that offers more features and reliability.
The entire Office 365 Connectors service will be retired by the end of 2025, so it's a good idea to start planning the transition now to avoid having to make another change later. This is akin to knowing that a certain postal service will stop operating and preparing to use a different service well in advance.
Overall, these changes are about ensuring that Teams continues to function smoothly and securely, much like how a city might update its infrastructure to improve traffic flow and safety. By updating the URLs and transitioning to the Workflows app, users can ensure their Teams experience remains uninterrupted.
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change history
| Date | Property | old | new |
| 2024-10-17 | MC prepare | This change will happen automatically on the specified dates listed above. No admin action is required. Please notify your users about this change, update relevant documentation as appropriate, and share the Browse and add workflows in Microsoft Teams support article.
Learn more about the retirement of Microsoft Office 365 connectors and migrating to Workflows https://aka.ms/O365ConnectorDeprecation https://support.microsoft.com/office/browse-and-add-workflows-in-microsoft-teams-4998095c-8b72-4b0e-984c-f2ad39e6ba9a | The below dates are still unchanged and were communicated in previous updates:
Entire O365 Connector service in Teams will retire in December 2025. Developers will no longer be able to create new Office 365 Connectors from the Developer Portal starting August 15th, 2024. Additional documentation: Create incoming webhooks with Workflows for Microsoft Teams - Microsoft Support Browse and add workflows in Microsoft Teams - Microsoft Support Note about parity features for the Workflows app We are currently developing a method for webhooks in the Workflow app to support the following scenarios and will share more details before March 30, 2025. Post messageCard formatted message payloads (so you do not have to reformat the payload to adaptive card) Post to private channels https://learn.microsoft.com/microsoftteams/m365-custom-connectors#update-connectors-url https://prod.support.services.microsoft.com/office/create-incoming-webhooks-with-workflows-for-microsoft-teams-8ae491c7-0394-4861-ba59-055e33f75498 https://support.microsoft.com/office/browse-and-add-workflows-in-microsoft-teams-4998095c-8b72-4b0e-984c-f2ad39e6ba9a#:~:text=Workflows%20let%20you%20automate%20repetitive%20tasks%20or%20processes |
| 2024-10-17 | MC Summary | The deadline to add new connector apps to Teams/Channels is extended to December 31, 2024. Office 365 Connectors will be retired in December 2025. No admin action is required, but users should be informed and referred to the provided support articles for more information. | Microsoft Teams' Office 365 Connectors feature will retire by the end of 2025, with a new URL structure for webhook-based connectors required by January 31, 2025. Guidance for updating URLs is provided, and users are encouraged to transition to the Workflows app in Teams. |
| 2024-10-17 | MC Last Updated | 08/20/2024 19:33:10 | 2024-10-17T01:10:41Z |
| 2024-10-17 | MC Messages | Updated August14, 2024: Updated timing related to Office 365 connector retirement.
We will extend the deadline to add new connector apps to Teams/Channels to December 31st, 2024 (from previously announced timeline of August 15, 2024). After this date, users will no longer see the "Add" new app button within the Connectors dialog from the channel settings page. Connector only apps such as Incoming Webhook and RSS will not be listed within the Teams app store. The following timelines are unaffected and remain as previously announced in our last update: Developers will no longer be able to create new Office 365 Connectors from the Developer Portal starting August 15th, 2024. Connector owners will be required to update the respective URL to post by December 31st, 2024. At least 90 days prior to the December 31, 2024, deadline, we will send further guidance about making this URL update. If the URL is not updated by December 31, 2024, the connector will stop working. This is due to further service hardening updates being implemented for Office 365 connectors in alignment with Microsoft's Secure Future Initiative Users will be able to configure connectors wherever the relevant apps have already been added to a Team/Channel from now until December 2025. Office 365 Connectors will be retired in December 2025 | Updated October 16, 2024: Updated information related to Office 365 Connectors Retirement in Teams - Webhook URL Migration. Thank you for your patience.
As shared in the last communication, we are publishing guidance for owners of webhook-based connectors to update their URLs with a new structure. To allow ample time for replacing URLs, connector owners will have until January 31, 2025, which is an extension from our previous deadline of December 31, 2024. See below for complete guidance. Webhook-based connectors within the O365 Connectors service in Teams are transitioning to a new URL structure due to the implementation of further service hardening updates. During this transition, you may receive notifications to update your configured connector to use the new URL. We strongly recommend that you update your connector immediately to prevent any disruption to connector services. URLs for all webhook-based connectors must be updated by January 31, 2025 for the connectors to continue posting messages into Teams. Keep in mind the entire O365 Connectors service in Teams will be retired at the end of 2025, so consider moving your webhooks to the Workflows app within Teams to avoid conducting another migration. Documentation: Create incoming webhooks with Workflows for Microsoft Teams - Microsoft Support |
| 2024-10-17 | MC End Time | 02/28/2025 09:00:00 | 2025-03-03T09:00:00Z |
| 2024-10-17 | MC How Affect | We will gradually roll out this change in two phases:
Effective August 15, 2024: All new connector creation will be blocked in all clouds (See latest date within the update above). Effective October 1, 2024: All existing connectors in all clouds will stop working (See latest date within the update above). | This change is needed only for webhook-based Connectors such as Incoming Webhook and third-party connectors where a URL is provided for posting messages. The change is not required for polling-based connectors such as RSS.
To update webhook URLs for existing O365 Connectors, follow these steps: Manage Microsoft 365 connectors and custom connectors - Microsoft Teams | Microsoft Learn 1. Go to Manage Channel in a Teams channel, select Edit under the Connectors option, and select Configured section. Review the existing connections listed on this page. 2.Do one of the following to generate a new URL: For connectors that contain a webhook URL, select Manage and Update URL. For other types of connectors, remove the connector and recreate the connector configuration. 3. Replace the old URL with the new URL (or the new connection in the service that triggers the post). You'll know the new URL is ready for you to copy when the Configure page shows a message that the URL is updated ("Url is up-to-date"). |
| 2024-08-21 | MC Messages | Updated July 23, 2024: We understand and appreciate the feedback that customers have shared with us regarding the timeline provided for the migration from Office 365 connectors. We have decided to extend the retirement timeline through December 2025 to provide ample time to migrate to another solution such as Power Automate, an app within Microsoft Teams, or Microsoft Graph. Please see below for more information about the extension:
All existing connectors within all clouds will continue to work until December 2025, however using connectors beyond December 31, 2024 will require additional action. Connector owners will be required to update the respective URL to post by December 31st, 2024. At least 90 days prior to the December 31, 2024 deadline, we will send further guidance about making this URL update. If the URL is not updated by December 31, 2024 the connector will stop working. This is due to further service hardening updates being implemented for Office 365 connectors in alignment with Microsoft's Secure Future Initiative Starting August 15th, 2024, all new creations should be created using the Workflows app in Microsoft Teams We will be retiring the Microsoft Office 365 connectors feature in Microsoft Teams starting August 15, 2024, and ending October 1, 2024. For similar functionality, we recommend using the Workflows app in Microsoft Teams, where we will continue to invest our development resources. As we strive for continuous improvement, the shift toward Power Automate workflows represents our commitment to providing scalable, flexible, and secure solutions. Power Automate workflows not only offer enhanced capabilities but also ensure that your integrations are built on a platform that can grow with your business needs. | Updated August14, 2024: Updated timing related to Office 365 connector retirement.
We will extend the deadline to add new connector apps to Teams/Channels to December 31st, 2024 (from previously announced timeline of August 15, 2024). After this date, users will no longer see the "Add" new app button within the Connectors dialog from the channel settings page. Connector only apps such as Incoming Webhook and RSS will not be listed within the Teams app store. The following timelines are unaffected and remain as previously announced in our last update: Developers will no longer be able to create new Office 365 Connectors from the Developer Portal starting August 15th, 2024. Connector owners will be required to update the respective URL to post by December 31st, 2024. At least 90 days prior to the December 31, 2024, deadline, we will send further guidance about making this URL update. If the URL is not updated by December 31, 2024, the connector will stop working. This is due to further service hardening updates being implemented for Office 365 connectors in alignment with Microsoft's Secure Future Initiative Users will be able to configure connectors wherever the relevant apps have already been added to a Team/Channel from now until December 2025. Office 365 Connectors will be retired in December 2025 |
| 2024-08-21 | MC How Affect | We will gradually roll out this change in two phases:
Effective August 15, 2024: All new connector creation will be blocked in all clouds. Effective October 1, 2024: All existing connectors in all clouds will stop working. | We will gradually roll out this change in two phases:
Effective August 15, 2024: All new connector creation will be blocked in all clouds (See latest date within the update above). Effective October 1, 2024: All existing connectors in all clouds will stop working (See latest date within the update above). |
| 2024-08-21 | MC Last Updated | 07/24/2024 00:22:36 | 2024-08-20T19:33:10Z |
| 2024-08-21 | MC Summary | The retirement of Microsoft Teams' Office 365 Connectors feature begins on August 15, 2024, with new connector creation blocked. Existing connectors will function until December 2025, but require a URL update by December 31, 2024. Users are advised to migrate to alternatives like Power Automate or Microsoft Graph. | The deadline to add new connector apps to Teams/Channels is extended to December 31, 2024. Office 365 Connectors will be retired in December 2025. No admin action is required, but users should be informed and referred to the provided support articles for more information. |
| 2024-07-24 | MC Messages | Update July 22, 2024: Due to customer feedback we have received around the footer message, we have decided to remove it from the cards that are posted.
We will be retiring the Microsoft Office 365 connectors feature in Microsoft Teams starting August 15, 2024, and ending October 1, 2024. For similar functionality, we recommend using the Workflows app in Microsoft Teams, where we will continue to invest our development resources. As we strive for continuous improvement, the shift toward Power Automate workflows represents our commitment to providing scalable, flexible, and secure solutions. Power Automate workflows not only offer enhanced capabilities but also ensure that your integrations are built on a platform that can grow with your business needs. | Updated July 23, 2024: We understand and appreciate the feedback that customers have shared with us regarding the timeline provided for the migration from Office 365 connectors. We have decided to extend the retirement timeline through December 2025 to provide ample time to migrate to another solution such as Power Automate, an app within Microsoft Teams, or Microsoft Graph. Please see below for more information about the extension:
All existing connectors within all clouds will continue to work until December 2025, however using connectors beyond December 31, 2024 will require additional action. Connector owners will be required to update the respective URL to post by December 31st, 2024. At least 90 days prior to the December 31, 2024 deadline, we will send further guidance about making this URL update. If the URL is not updated by December 31, 2024 the connector will stop working. This is due to further service hardening updates being implemented for Office 365 connectors in alignment with Microsoft’s Secure Future Initiative Starting August 15th, 2024, all new creations should be created using the Workflows app in Microsoft Teams We will be retiring the Microsoft Office 365 connectors feature in Microsoft Teams starting August 15, 2024, and ending October 1, 2024. For similar functionality, we recommend using the Workflows app in Microsoft Teams, where we will continue to invest our development resources. As we strive for continuous improvement, the shift toward Power Automate workflows represents our commitment to providing scalable, flexible, and secure solutions. Power Automate workflows not only offer enhanced capabilities but also ensure that your integrations are built on a platform that can grow with your business needs. |
| 2024-07-24 | MC Last Updated | 07/23/2024 00:18:25 | 2024-07-24T00:22:36Z |
| 2024-07-24 | MC Summary | The Microsoft Teams Office 365 Connectors feature will be retired between August 15, 2024, and January 1, 2025. Users are advised to switch to the Workflows app in Teams for similar functionality. New connector creation will be blocked from August 15, 2024, and existing connectors will stop working from October 1, 2024. No admin action is required for this change. Users should be notified and directed to relevant support articles for guidance. | The retirement of Microsoft Teams' Office 365 Connectors feature begins on August 15, 2024, with new connector creation blocked. Existing connectors will function until December 2025, but require a URL update by December 31, 2024. Users are advised to migrate to alternatives like Power Automate or Microsoft Graph. |
| 2024-07-23 | MC MessageTagNames | User impact, Admin impact, Retirement | Updated message, User impact, Admin impact, Retirement |
| 2024-07-23 | MC Last Updated | 07/04/2024 00:12:50 | 2024-07-23T00:18:25Z |
| 2024-07-23 | MC Messages | We will be retiring the Microsoft Office 365 connectors feature in Microsoft Teams starting August 15, 2024, and ending January 1, 2025. For similar functionality, we recommend using the Workflows app in Microsoft Teams, where we will continue to invest our development resources. As we strive for continuous improvement, the shift toward Power Automate workflows represents our commitment to providing scalable, flexible, and secure solutions. Power Automate workflows not only offer enhanced capabilities but also ensure that your integrations are built on a platform that can grow with your business needs. | Update July 22, 2024: Due to customer feedback we have received around the footer message, we have decided to remove it from the cards that are posted.
We will be retiring the Microsoft Office 365 connectors feature in Microsoft Teams starting August 15, 2024, and ending October 1, 2024. For similar functionality, we recommend using the Workflows app in Microsoft Teams, where we will continue to invest our development resources. As we strive for continuous improvement, the shift toward Power Automate workflows represents our commitment to providing scalable, flexible, and secure solutions. Power Automate workflows not only offer enhanced capabilities but also ensure that your integrations are built on a platform that can grow with your business needs. |
| 2024-07-23 | MC Title | Microsoft Teams: Office 365 Connectors feature retires starting August 15, 2024 | (Updated) Microsoft Teams: Office 365 Connectors feature retires starting August 15, 2024 |
| 2024-07-23 | MC How Affect | We will gradually roll out this change in two phases:
Effective August 15, 2024: All new connector creation will be blocked in all clouds. Effective October 1, 2024: All existing connectors in all clouds will stop working. When a user with an active Office 365 connector posts a message in Teams, a warning message about the impending retirement of the connector is included at the bottom of the message | We will gradually roll out this change in two phases:
Effective August 15, 2024: All new connector creation will be blocked in all clouds. Effective October 1, 2024: All existing connectors in all clouds will stop working. |
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