MC807794 – Plan for Change: Upcoming changes for deploying Windows Autopilot for existing devices (archived)

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check before: 2024-09-05

Product:

Intune, Windows

Platform:

Windows Desktop, World tenant

Status:

Change type:

Admin impact

Links:

Details:

Summary:
Windows Autopilot enrollment for existing devices will change on September 5, 2024. Organizations should upgrade devices to Windows 10/11 and register them through Autopilot to avoid impact from enrollment restrictions on personal devices. More information and actions required can be found in the provided documentation links.

Details:
We are updated the Windows Autopilot enrollment experience, starting September 5, 2024. Note that some customers received MC772891, describing this change but with a date of July 5. We are now extending the timeline until September 5, 2024. This change will prevent new device enrollments via the 'Windows Autopilot deployment for existing devices' feature, when organizational enrollment restrictions blocking personal device enrollment are configured.

Change Category:
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Scope:
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Release Phase:

Created:
2024-07-03

updated:
2024-08-10

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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Direct effects for Operations**

- Impact on IT Operations
- Potential increase in support tickets related to device enrollment issues as users attempt to enroll devices that do not meet the new requirements.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Need for additional monitoring and reporting tools to track device compliance and enrollment status post-change.
- Roles impacted: IT Operations Managers, System Administrators

- Impact on IT Services
- Disruption of the Windows Autopilot service for existing devices if devices are not upgraded or registered by the deadline, leading to potential downtime for users.
- Roles impacted: Service Delivery Managers, IT Service Managers
- Increased dependency on the Intune service for managing device compliance, which may require additional training for administrators.
- Roles impacted: IT Administrators, Compliance Officers

- Impact on IT Users
- Users with devices that are not upgraded to Windows 10/11 may experience inability to enroll their devices, leading to frustration and decreased productivity.
- Roles impacted: End Users, Department Managers
- Users may need to rely on IT for manual enrollment processes, increasing wait times and impacting their ability to access corporate resources.
- Roles impacted: End Users, Team Leaders

- Impact on IT Administrators
- Increased workload for IT administrators to ensure all devices are upgraded and registered before the deadline, potentially leading to resource strain.
- Roles impacted: IT Administrators, Systems Engineers
- Requirement for additional training and knowledge updates regarding the new Autopilot registration process and corporate identifiers.
- Roles impacted: IT Trainers, IT Administrators

- Dependencies and Interdependencies
- The change may affect integration with other IT services, such as Active Directory and Azure AD, requiring updates to policies and configurations.
- Roles impacted: IT Security Officers, Network Administrators
- Coordination with other departments (e.g., HR, Procurement) may be necessary to ensure all devices are compliant and ready for the transition.
- Roles impacted: Project Managers, Department Heads

References:
- Microsoft Autopilot Registration Overview: https://learn.microsoft.com/autopilot/registration-overview
- Enrollment Restrictions in Intune: https://learn.microsoft.com/mem/intune/enrollment/enrollment-restrictions-setblocking-personal-windows-devices
- Microsoft Tech Community Blog on Autopilot Updates: https://techcommunity.microsoft.com/t5/intune-customer-success/new-windows-corporate-device-identifier-feature-with-microsoft/ba-p/4180287

Opportunities**

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Potentional Risks**

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Data Protection**

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** AI generated content. This information must be reviewed before use.

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