check before: 2024-07-16
Product:
Teams
Platform:
US Instances, Web, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:

Details:
Summary:
Microsoft Teams is updating the lobby experience for external presenters in town halls and webinars. Unauthenticated external guests will now wait in the lobby where organizers can approve or deny access. This rollout begins early July 2024 and requires no admin action but recommends informing event organizers.
Details:
In Microsoft Teams, town hall and webinar currently support the ability for an external user outside the organization to present in an event. External presenters can be guests who are federated, unfederated, or anonymous to the organization.
With this update, if a federated or unfederated guest has not been successfully authenticated, the guest will be brought into the lobby rather than being restricted access when joining the event. Once in the lobby, an internal organizer or presenter has the option to approve or deny the guest's request to join the event.
Additional notes:
It is recommended to keep the lobby enabled for your event if you intend to invite external presenters.
An external presenter that is successfully authenticated will be brought into the event automatically without waiting in the lobby.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out in early July 2024 and expect to complete by mid-July 2024.
Change Category:
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Scope:
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Release Phase:
Created:
2024-07-02
updated:
2024-07-02
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Direct effects for Operations**
- Impact on IT Operations
- Increased monitoring of event access requests
- Role Impacted: IT Operations Team
- Dependency: Requires coordination with the event organizers to ensure smooth approval processes.
- Potential for increased support tickets related to access issues
- Role Impacted: IT Support Team
- Dependency: May require collaboration with Microsoft support for troubleshooting.
- Need for updated documentation and training materials for event organizers
- Role Impacted: IT Training and Documentation Team
- Dependency: Coordination with HR or Learning and Development for training sessions.
- Impact on IT Services
- Changes in the authentication process for external presenters
- Role Impacted: IT Security Team
- Dependency: Integration with existing identity management systems to ensure seamless authentication.
- Possible delays in event start times due to lobby approval process
- Role Impacted: Event Management Team
- Dependency: Reliance on the efficiency of internal organizers to approve external presenters promptly.
- Requirement for updated communication protocols for event organizers
- Role Impacted: Communications Team
- Dependency: Coordination with IT to ensure all stakeholders are informed of the new process.
- Impact on IT Users
- External presenters may experience delays in joining events
- Role Impacted: External Presenters
- Dependency: User experience may vary based on the responsiveness of internal organizers.
- Increased need for external presenters to authenticate prior to events
- Role Impacted: External Users
- Dependency: May require external users to familiarize themselves with authentication processes.
- Potential confusion among internal users regarding the new lobby process
- Role Impacted: Internal Event Organizers
- Dependency: Requires clear communication and training to mitigate confusion during events.
For further information, please refer to the official Microsoft documentation: [Schedule a town hall in Microsoft Teams](https://support.microsoft.com/office/schedule-a-town-hall-in-microsoft-teams-d493b5cc-9f61-4dac-8027-d837dafb7a4c).
Opportunities**
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Potentional Risks**
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** AI generated content. This information is not reliable.
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Last updated 6 months ago