MC806095 – (Updated) Classic Microsoft Teams: Uninstallation resuming for Windows only

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*For this entry exists the more relevant or more recent entry (MC807466)

check before: 2024-10-21

Product:

Outlook, Teams, Windows Virtual Desktop

Platform:

Mac, Windows Desktop, World tenant

Status:

Change type:

Admin impact, Retirement, Updated message, User impact

Links:

(MC807466)

Details:

Summary:
Automatic uninstallation of classic Microsoft Teams for Windows will resume on October 21, 2024, affecting non-VDI and certain VDI environments. No action is required from users; this is for information only. For manual uninstallation, refer to the provided link. Non-persistent VDI environments are not affected.

Details:
Updated October 14, 2024: As an update, we would like to inform you that we are resuming the automatic uninstallation of classic Teams in your organization starting October 21, 2024. The attempt to uninstall classic Teams will commence in a staggered rollout.
This message applies to:
Teams for Windows on non-VDI and VDI with the new Teams Only policy. Please see MC807466 for Mac details on the automatic uninstallation.
VDI customers in persistent environments where Classic Teams is version 1.7.00.7956 or higher. Persistent VDI environments are environments where Classic Teams was installed with the .exe installer in Appdata\Local.
Note: For customers in non-persistent VDI environments where Teams was installed using the MSI in C:\Program Files (x86), this MC Post does not apply, and IT admins should remove Classic Teams from the golden image.
[What you need to do to prepare]

No additional changes are needed. This is for informational purposes only.
[Can I uninstall classic Teams manually?]
Please refer to How to uninstall the classic Teams client for details.
--Original message for reference--
Out of caution, we have paused automatic uninstallation of classic Microsoft Teams due to a rare issue impacting the Teams Meeting Add-in in Microsoft Outlook application. This message applies to Teams for Windows only. We will update this message when we are ready to resume the uninstallation.

Change Category:
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Scope:
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Release Phase:

Created:
2024-06-28

updated:
2024-10-15

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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Direct effects for Operations**

- Impact on IT Operations
- Potential increase in support tickets related to Teams Meeting Add-in issues in Outlook.
- Roles impacted: IT Support Staff, Helpdesk Technicians.
- Need for monitoring and managing user feedback regarding the functionality of Teams and Outlook integration.
- Roles impacted: IT Operations Managers, System Administrators.

- Impact on IT Services
- Disruption in scheduling and joining Teams meetings due to the Teams Meeting Add-in disappearing or malfunctioning.
- Roles impacted: Project Managers, Team Leaders, and any users reliant on Teams for meetings.
- Increased reliance on the Microsoft Teams Calendar as a workaround, which may not be as familiar to all users.
- Roles impacted: End Users, Training Coordinators.

- Impact on IT Users
- Users may experience confusion or frustration due to the inability to use the Teams Meeting Add-in, leading to decreased productivity.
- Roles impacted: All end users, particularly those who frequently schedule or attend meetings.
- Potential for miscommunication or missed meetings if users are unaware of the workaround.
- Roles impacted: All end users, especially those in client-facing roles.

- Impact on IT Administrators
- Increased workload for IT administrators to provide manual uninstallation guidance and troubleshooting support.
- Roles impacted: System Administrators, IT Managers.
- Need for proactive communication to users about the issue and available workarounds to minimize disruption.
- Roles impacted: IT Communication Officers, Change Management Teams.

- Dependencies and Interdependencies
- The issue with the Teams Meeting Add-in is directly linked to the functionality of Outlook, which may affect other integrated services.
- Roles impacted: IT Architects, Integration Specialists.
- Any changes or updates to the Teams or Outlook applications may require careful coordination to avoid further disruptions.
- Roles impacted: Change Management Teams, IT Project Managers.

References:
- Microsoft Learn: [Teams meeting add-in missing from Outlook](https://learn.microsoft.com/microsoftteams/troubleshoot/meetings/teams-meeting-add-in-missing)
- Microsoft Learn: [End of availability for classic Teams client](https://learn.microsoft.com/microsoftteams/teams-classic-client-end-of-availabilitywhat-happens-if-we-cant-update-users-to-new-teams)

Opportunities**

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Potentional Risks**

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change history

DatePropertyoldnew
2024-10-15MC prepareIf your users are experiencing this issue, a temporary workaround is to use the Microsoft Teams Calendar to schedule or join meetings. To repair users who continue to experience the Teams Meeting Add-in issues in Outlook, please refer to Teams meeting add-in missing from Outlook and new Teams - Microsoft Teams | Microsoft Learn
Can I uninstall classic Teams manually?
Customers who experience this issue after the automatic uninstallation of classic Teams or after they manually uninstall classic Teams can review the troubleshooting steps in Teams meeting add-in missing from Outlook and new Teams - Microsoft Teams | Microsoft Learn
Additional details can be found in the What happens if we can't update users to new Teams section of End of availability for classic Teams client
https://learn.microsoft.com/microsoftteams/teams-classic-client-end-of-availability#what-happens-if-we-cant-update-users-to-new-teams
https://learn.microsoft.com/microsoftteams/troubleshoot/meetings/teams-meeting-add-in-missing
If your users are experiencing this issue, a temporary workaround is to use the Microsoft Teams Calendar to schedule or join meetings. To repair users who continue to experience the Teams Meeting Add-in issues in Outlook, please refer to Teams meeting add-in missing from Outlook and new Teams - Microsoft Teams | Microsoft Learn
Can I uninstall classic Teams manually?
Customers who experience this issue after the automatic uninstallation of classic Teams or after they manually uninstall classic Teams can review the troubleshooting steps in Teams meeting add-in missing from Outlook and new Teams - Microsoft Teams | Microsoft Learn
Additional details can be found in the What happens if we can't update users to new Teams section of End of availability for classic Teams client
https://learn.microsoft.com/microsoftteams/teams-classic-client-end-of-availability#what-happens-if-we-cant-update-users-to-new-teams
https://learn.microsoft.com/microsoftteams/teams-classic-client-uninstall
https://learn.microsoft.com/microsoftteams/troubleshoot/meetings/teams-meeting-add-in-missing
2024-10-15MC MessageTagNamesUser impact, Admin impact, RetirementUpdated message, User impact, Admin impact, Retirement
2024-10-15MC SummaryAutomatic uninstallation of classic Microsoft Teams for Windows is paused due to an issue affecting the Teams Meeting Add-in in Outlook. Impacted users can use the Teams Calendar as a workaround and refer to Microsoft Learn for troubleshooting steps. Manual uninstallation guidance is also provided.Automatic uninstallation of classic Microsoft Teams for Windows will resume on October 21, 2024, affecting non-VDI and certain VDI environments. No action is required from users; this is for information only. For manual uninstallation, refer to the provided link. Non-persistent VDI environments are not affected.
2024-10-15MC Last Updated06/28/2024 01:54:162024-10-15T00:22:31Z
2024-10-15MC MessagesOut of caution, we have paused automatic uninstallation of classic Microsoft Teams due to a rare issue impacting the Teams Meeting Add-in in Microsoft Outlook application. This message applies to Teams for Windows only. We will update this message when we are ready to resume the uninstallation.Updated October 14, 2024: As an update, we would like to inform you that we are resuming the automatic uninstallation of classic Teams in your organization starting October 21, 2024. The attempt to uninstall classic Teams will commence in a staggered rollout.
This message applies to:
Teams for Windows on non-VDI and VDI with the new Teams Only policy. Please see MC807466 for Mac details on the automatic uninstallation.
VDI customers in persistent environments where Classic Teams is version 1.7.00.7956 or higher. Persistent VDI environments are environments where Classic Teams was installed with the .exe installer in Appdata\Local.
Note: For customers in non-persistent VDI environments where Teams was installed using the MSI in C:\Program Files (x86), this MC Post does not apply, and IT admins should remove Classic Teams from the golden image.
[What you need to do to prepare]

No additional changes are needed. This is for informational purposes only.
[Can I uninstall classic Teams manually?]
Please refer to How to uninstall the classic Teams client for details.
--Original message for reference--
Out of caution, we have paused automatic uninstallation of classic Microsoft Teams due to a rare issue impacting the Teams Meeting Add-in in Microsoft Outlook application. This message applies to Teams for Windows only. We will update this message when we are ready to resume the uninstallation.
2024-10-15MC TitleClassic Microsoft Teams: Uninstallation paused for Windows only(Updated) Classic Microsoft Teams: Uninstallation resuming for Windows only
2024-10-15MC End Time10/18/2024 09:00:002024-12-31T08:00:00Z

Last updated 3 weeks ago

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